Time: any

Frequency: When you are the last person in Crystal Tower and everyone else leaves before you can select Need/Greed/Pass

World name: Diabolos

Character name: Hibachi Grill

NPC name: none

Monster name: none

Class/Level: Black Mage 50

Party or solo: Party/Alliance

In-game time: any

Area and coordinates: Crystal Tower, last boss completion

Steps:
On December 31, 2013 I entered the Crystal Tower. My Raid/Alliance completed the instance. After the last boss was completed I watched the short cut scene (5-15 seconds). When the cut scene ended I was greeted by text that stated a pair of Paladin Light Breeches had been placed in my Armory Chest.

I was never given the opportunity to Need/Greed/Pass.

I submitted a support issue in-game; however, the in-game support reply that I received stated that I should have Passed. I never received an option to pass because everyone left the dungeon. I am now stuck with a pair of Paladin pants that I will never use, and I am locked out of receiving any further loot this week.

If you are going to instate a lockable loot system then a new loot distribution option needs to be implemented to correct these situations.