Rock of Rancor - Leviathan

[Wreckington]

Time: 11:31 server
Frequency: ongoing
World name: Leviathan
Character name: Vladimir Harkkonen
NPC name: None
Monster name: None
Class/Level:Marader/28 - LvL 28 Story Quest
Party or solo: Solo
In-game time: 5:30 pm central / 11:31 server
Area and coordinates: North Shroud x17 y29
Steps:
1. throw rock of rancor at quest objective
2. pick up 5 Humming Crystals
3. unable to pickup 5th crystal

There are about 10 people standing at the location with the same problem. Others stating the problem has been going on for at least 4 hours.

Connection Specs
- Type of internet connection/provider: 107mb cable/suddenlink
- Modem maker/model number: arris

PC Specs
i7
570gtx sli
16gb ram

Browser Information
Firefox
IE 11

[Rauk]

I've got this same problem, same server.

ISP: CenturyLink
Type of Internet Connection: DSL
Internet Connection Speed: 20Mbit/s
Date & Time: 5:26 MST
Frequency: Unknown
Character Name: Rauk Steel
Race: Roegadyn M
World: Leviathan

Class/Level: MRD 29
Area and Coordinates: North Shroud 17 28
Party or Solo: Solo
NPC Name: Humming Crystal
Monster Name: None
In-Game Time: 12:31am

Steps:
I was attempting to complete the "Rock of Rancor" quest from the main story questline. I travelled to 17 28, used the quest item "firesand stick" at the appropriate spot, and 5 "Humming Crystal" appeared nearby. I could interact and obtain 4 of them. I could not obtain the 5th. I can target it, but upon right-clicking nothing happens.

Many others are nearby complaining of the same problem.

[Furlamseere]

Greetings Wreckington,

We thank you for posting your concerns regarding Rock of Rancor. I have made sure to submit all of your information to the development team and they will thoroughly investigate this matter based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation.

Thanks for your report!

- Furlamseere