Gil lost overnight

[dom1nation]

I had started playing on a newly created character a few hours after new years, then returned to my older character around 5am Sydney time (+10 GMT). When I went back to my old character I had lost almost all my gil, with only around 3k left (I had around 400k gil beforehand). I tried logging in and out again, checking my new character and my gil was nowhere to be found. I'm not sure how this has occured and have attached details of my system information.

My old character's name is Polar Bear. Thank you for your help.

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\dom1nation\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
SYSTEM_CPU Intel(R) Core(TM) i7-3970X CPU @ 3.50GHz (12 CPUs), ~3.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS BIOS Date: 08/04/12 02:00:43 Ver: 21.05
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 24523.598MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 51093.375MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 238.375GB SYSTEM_FREEDISC_SPACE 68.664GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1545.574GB SYSTEM_FREEDISC_SPACE 1335.758GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 317.439GB SYSTEM_FREEDISC_SPACE 7.429GB
SYSTEM_STORAGE I:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.361GB SYSTEM_FREEDISC_SPACE 443.796GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 690
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 690
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 1956.688 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2048.309 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.3193
SYSTEM_GRAPHICS_DRIVER_DATE 24/11/2013 6:26:48 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (ASUS XONAR PHOEBUS Audio Device)
SYSTEM_SOUND_DEVICE_ID {0D36DC6D-AE0E-4592-A19E-7A7760FBEC20}
SYSTEM_SOUND_DEVICE_NAME CMHDAudioV64.sys
SYSTEM_SOUND_DRIVER_VERSION 7.00.0012.0622
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 22/6/2012 5:30:40 PM
SYSTEM_SOUND Digital Audio (S/PDIF) (2- High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {56F58CDA-5F20-42BA-B331-546A64970FAF}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.17514
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 20/11/2010 9:44:23 PM
SYSTEM_SOUND Digital Audio (S/PDIF) (2- High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {CE870896-8574-4366-B714-79D259061268}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.17514
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 20/11/2010 9:44:23 PM
SYSTEM_SOUND Digital Audio (S/PDIF) (ASUS XONAR PHOEBUS Audio Device)
SYSTEM_SOUND_DEVICE_ID {D6559FFC-95E3-40D1-AD82-376DE90B05EB}
SYSTEM_SOUND_DEVICE_NAME CMHDAudioV64.sys
SYSTEM_SOUND_DRIVER_VERSION 7.00.0012.0622
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 22/6/2012 5:30:40 PM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3629A730-7E02-11E2-8002444553540000}
SYSTEM_INPUT_NAME Programmable Hotkeys
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 669 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {07254F60-7E08-11E2-8001444553540000}
SYSTEM_INPUT_NAME USB-I2C Bridge
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3F773ED0-EA57-11E2-8001444553540000}
SYSTEM_INPUT_NAME Microsoft® LifeCam Studio(TM)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 2 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2468D2A0-7E02-11E2-8003444553540000}
SYSTEM_INPUT_NAME G19 Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2468D2A0-7E02-11E2-8004444553540000}
SYSTEM_INPUT_NAME G19 Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2468D2A0-7E02-11E2-8005444553540000}
SYSTEM_INPUT_NAME G19 Gaming Keyboard (Macro interface)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FINAL FANTASY XIV: A Realm Reborn Support Center - Mozilla Firefox
FINAL FANTASY XIV: A Realm Reborn
Cyborg Rat9 Battery Charge v1.2
Skype™ - dom1nation
µTorrent 3.3.2
Untitled - Paint


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Audacity 2.0.3
Battlelog Web Plugins
Cheat Engine 6.3
Corsair Link(TM) USB Dongle (Driver Removal)
DAEMON Tools Pro
Deadpool
ESN Sonar
FFmpeg v0.6.2 for Audacity
Dark Souls Prepare to Die Edition
Google Chrome
Security Update for CAPICOM (KB931906)
LADSPA_plugins-win-0.4.15
LAME v3.99.3 (for Windows)
Microsoft Visual Studio 2005 Tools for Applications - ENU
Mozilla Firefox 26.0 (x86 en-US)
Mozilla Maintenance Service
NirSoft BlueScreenView
OpenAL
Origin
PunkBuster Services
GRID 2 Update v1.0.85.8679 Incl. DLC
Remember Me version 1.0.0.1
F1 2013
SolidWorks 2013 x64 Edition SP0
Blacklight: Retribution
Sony Mobile Update Engine
Sony Mobile Update Service
Steam
MiniTool Partition Wizard Home Edition 8.0
The Sims™ 3 Master Suite Stuff
Security Update for CAPICOM (KB931906)
The Sims™ 3 Outdoor Living Stuff
The Sims™ 3 Diesel Stuff
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Java 7 Update 45
FINAL FANTASY XIV - A Realm Reborn
MotoGP(TM)13
The Sims™ 3 Showtime
The Sims™ 3 Seasons
Crysis®3
The Sims™ 3 Late Night
Java Auto Updater
Content Manager Assistant for PlayStation(R)
MotoGP(TM)13
Microsoft Games for Windows Marketplace
Dark Souls Prepare to Die Edition
Skype™ 6.11
NBA 2K14
GetDataBack for NTFS
Asmedia ASM106x SATA Host Controller Driver
Sibelius 7 OpenType Fonts
Intel(R) Management Engine Components
Corsair Link
Warframe
Microsoft Visual C++ 2005 Redistributable
The Sims™ 3 High-End Loft Stuff
Microsoft Visual C++ 2005 Redistributable
The Sims™ 3 Town Life Stuff
NVIDIA PhysX
MSXML 4.0 SP2 (KB954430)
Samsung_MonSetup
SUPER © +Recorder.2013.55 (Mar 7, 2013) version +Recorder.2013.
Microsoft Office 2003 Web Components
Microsoft Office File Validation Add-In
The Sims™ 3 Ambitions
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
The Sims™ 3 Katy Perry's Sweet Treats
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610
Google Update Helper
Adobe Reader XI (11.0.05)
Dolby Home Theater v4
The Sims™ 3 Supernatural
Microsoft Corporation
Medieval CUE Splitter
The Sims™ 3 World Adventures
The Sims™ 3
The Sims™ 3 Pets
System Requirements Lab for Intel
Natural Color Expert v2
Microsoft Visual Studio 2005 Tools for Applications - ENU
The Sims™ 3 70s, 80s, & 90s Stuff
R.A.T. 9 Battery Charge Indicator
Microsoft WSE 3.0 Runtime
Asmedia ASM104x USB 3.0 Host Controller Driver
The Sims™ 3 Generations
The Sims™ 3 Fast Lane Stuff
ASUS Phoebus Audio Sound Card
Sony PC Companion 2.10.181
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Avid License Control
Microsoft Games for Windows - LIVE Redistributable
The Sims™ 3 University Life
MSXML 4.0 SP2 (KB973688)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00001214
C:\Program Files (x86)\Corsair\CorsairLINK2\CorsairLINK_HardwareMonitor.exe 00000D24
C:\Program Files (x86)\DAEMON Tools Pro\DTAgent.exe 00001108
C:\Program Files (x86)\DAEMON Tools Pro\DTShellHlp.exe 0000106C
C:\Program Files (x86)\Mozilla Firefox\firefox.exe 00002C14
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe 00001A78
C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe 000024F8
C:\Program Files (x86)\Origin\Origin.exe 000010AC
C:\Program Files (x86)\Skype\Phone\Skype.exe 000010C4
C:\Program Files (x86)\Sony\Content Manager Assistant\CMA.exe 00001164
C:\Program Files (x86)\Sony\Content Manager Assistant\CMAWatcher.exe 0000127C
C:\Program Files (x86)\Sony\Sony PC Companion\PCCompanion.exe 000010F8
C:\Program Files (x86)\Sony\Sony PC Companion\PCCompanionInfo.exe 000011FC
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 00003A14
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe 000023B8
C:\Program Files (x86)\Steam\Steam.exe 00002A44
C:\Program Files (x86)\Windows Media Player\wmplayer.exe 00000F6C
C:\Program Files\Logitech\GamePanel Software\Applets\ColorOnly\LCDMovieViewer.exe 00001490
C:\Program Files\Logitech\GamePanel Software\Applets\ColorOnly\LCDWebCam.exe 000014C4
C:\Program Files\Logitech\GamePanel Software\Applets\ColorOnly\LCDYT.exe 000014AC
C:\Program Files\Logitech\GamePanel Software\Applets\LCDMedia.exe 00001468
C:\Users\dom1nation\AppData\Roaming\uTorrent\uTorrent.exe 00001128
C:\Windows\SysWOW64\ExMgr.exe 00000E00
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_9_900_170.exe 00001674

[Furlamseere]

Greetings dom1nation,

We thank you for posting your concerns regarding Gil lost overnight. I have made sure to submit all of your information to the development team and they will thoroughly investigate this matter based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation.

Thanks for your report!

- Furlamseere