Hi y'all, thanks for checking out my post. I'm sure it sounds ridiculous, and I feet retarded for having this problem in the first place, but I need help so I'm finally going to post it.

As the post title suggests, my husband and I cannot locate the Level Sync option when prompted in an area with a lower-level FATE. Yes, our levels are six or more above that of the FATE and the big red message appears which tells us to look in the Duty List to level sync so that we can join said FATE. We have looked EVERYWHERE and cannot find this option. We're probably just missing something very obvious, but I did finally send this problem to a GM and received no reply.

I'm attaching screenshots so that people can see that there is no option for Level Sync obvious in the menu.










I've looked EVERYWHERE...

It's happening on three separate computers that we've tried, with the regular DVD-installed version of FFXIV ARR. We're using Windows 7 Enterprise, running it in admin mode, etc. Everything else in the game seems to work. Level sync works just fine in dungeons; we just can't figure out how to turn it on manually.

So, could anyone tell me where to look that I've missed? Or is the option just not there on our games?

Thanks!