I cannot quote all the reply but why would I call my isp and complain aboutsquares horrible server situation? I play plenty of online games and I can even listen to pandoPandora in the background or vevo and have zero lag when it comes to those games. I have nothing running and I get lag now. So it is not an isp issue it's a server issue. Also how can you defend a situation where a company is this time at fault becausethey refuse to upgrade there system? And actually causes issues for more than just a few people? Would that be acceptable if you bought another product and it didn't work and they refused a return or any way to fix the problem? How do you think it would have went down if Microsoft would have told all there customers the red ring of death is not there fault and they just needed to buy a new one?