I hate to break it for you, but not everybody lives in Canada and the US, where FFXIV's lag problems range from nonexistent to mildly annoying and are easily fixed using WTFast or any other VPN software.
Many of users across Altantic (you know, where some of playerbase happen to reside) have it bad enough on both "NA/EU" and "JP" server groups. Because, hey, it's totally cool to play a game where every other boss fight boils down to "dodge stuff FAST" when you have to deal with godawful network code and lack of servers NOT somewhere halfway across the world.