Lance of Destiny Lv. 20 Lancer Quest

[IkanaCaldeum]

Date & Time:
Monday Dec 30 2013 18:45 GMT+1

Frequency:
Twice, reset the quest once

Character Name:
Ikana Caldeum

Race:
Miqo'te female, keeper of the sun

World:
Phoenix

Class/Level:
Lancer/25

Area and Coordinates:
East Shroud - 16x y22

Party or Solo:
solo

NPC Name:
none

Monster Name:
none

In-Game Time:
17:45

Steps:
Detailed steps on how the issue occurred.
After collecting 10 bloody boar tusks I placed the items on the correct spot at the mentioned coordinates, a portal appears, the instance portal however is unclickable, I can not finish the final phase of this quest. No error message was displayed, the instance portal is simply unclickable, I attached an image for clarification.
I have seen other players enter the portal with no problem (other races such as Lalafell and Hyur).

[IkanaCaldeum]

I resolved the issue by connecting my Xbox controller to the pc. This made it possible to click the portal and enter the instance to complete the quest, the bug for keyboard and mouse however is still relevant.

[Furlamseere]

Greetings IkanaCaldeum,

We thank you for posting your concerns regarding Lance of Destiny. I have made sure to submit all of your information to the development team and they will thoroughly investigate this matter based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation.

Thanks for your report!

- Furlamseere