So i just bought a new laptop and installed ffxiv, i'm just trying to get it running at the moment, bare graphics are fine but i keep getting the FFXIV has stopped working whenever i try to boot it up, i was looking around and i found that i should look in my event viewer but i have no idea what to look for.

Heres what I found:

Faulting application name: ffxivgame.exe, version: 1.0.0.0, time stamp: 0x4dd3f642
Faulting module name: msvcrt.dll, version: 7.0.7600.16385, time stamp: 0x4a5bda6f
Exception code: 0xc0000005
Fault offset: 0x00009b60
Faulting process id: 0x1628
Faulting application start time: 0x01cc2a5f79173525
Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV\ffxivgame.exe
Faulting module path: C:\Windows\syswow64\msvcrt.dll
Report Id: b79fea85-9652-11e0-b8f9-f04da2c86c94

Not sure what any of that means or if it will help to solve the problem, hopefully someone can help!