FFXIV has stopped working error

[Watchyourstep]

So i just bought a new laptop and installed ffxiv, i'm just trying to get it running at the moment, bare graphics are fine but i keep getting the FFXIV has stopped working whenever i try to boot it up, i was looking around and i found that i should look in my event viewer but i have no idea what to look for.

Heres what I found:

Faulting application name: ffxivgame.exe, version: 1.0.0.0, time stamp: 0x4dd3f642
Faulting module name: msvcrt.dll, version: 7.0.7600.16385, time stamp: 0x4a5bda6f
Exception code: 0xc0000005
Fault offset: 0x00009b60
Faulting process id: 0x1628
Faulting application start time: 0x01cc2a5f79173525
Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV\ffxivgame.exe
Faulting module path: C:\Windows\syswow64\msvcrt.dll
Report Id: b79fea85-9652-11e0-b8f9-f04da2c86c94

Not sure what any of that means or if it will help to solve the problem, hopefully someone can help!

[Loth]

Please start the FFXIV Config application and copy the info listed when you choose System Information from the main window.

Most times this turns out to be the laptop running Intel HD graphics which are not capable of running the game.

[Watchyourstep]

Ah it looks like it is runming with Intel HD graphics...is there anyway i can buy a different graphic card and install it?

Heres info from system information

OS: Windows 7 64bit
Processor: Intel(R) Core(TM) i3 CPU M380 @2.53
Number of processors: Logical core count 4 Physical core count 2
Physical Memory: 3894.684MB
Virtual Memory: 2047.875
Storage: Hard disk pace 581.424GB Free disk space 547.563
Graphic device: Intel(R) HD graphics (Core i3)

[Brotech]

Generally Laptop video cards are one of those things that you are stuck with unless you are fairly knowledgeable about the inside of your laptop.