Unable to interact with Riridesu NPC

[uzu]

Thread Title:
I am unable to click and select the NPC named "Riridesu" near Forgotten Springs in southern Thanland. This is effecting me in completing quests and accepting quests . When I click him nothing happens.


ISP:
Telus

Type of Internet Connection:
DSL

Internet Connection Speed:
5Mbit/s

Date & Time: 00:30 am MST 2013-12-28


Frequency:
State how frequently the issue occurs. Please select from the following.
1.Always

Character Name:Uzu Mata
Which character did the issue occur with?

Race:Elezen M

World:Excalibur


Class/Level:37 Arcanist
Class and Level of your character when the issue occurred.

Area and Coordinates: North of Forgotten Springs in southern Thanland


Party or Solo: Solo
NPC Name: Riridesu

Monster Name: None

In-Game Time: morning and night


Steps:
1) Had quest survey says and tried to complete it by selecting npc but it would not respond whether I click on him with a mouse or controller.
2)Tried to exit quest but still could not interact with the npc
3) logged out and tried to interact with npc but got nothing

[Furlamseere]

Greetings uzu,

We thank you for posting your concerns regarding Riridesu. I have made sure to submit all of your information to the development team and they will thoroughly investigate this matter based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation.

Thanks for your report!

- Furlamseere