GC Barding Disappeared

[racetank]

I originally started as part of the Twin Adders GC and purchased all of the bardings available. Once I had bought/earned all that I wanted I switched to the Maelstrom GC to start working on their bardings/minions/etc. I got to the point where I could purchase the Lominsan Half Barding and activated it. At the time I didn't check to see if it applied because it showed that it was added.

I was using the Gridanian Crested Barding and was enjoying it that I didn't want to change it. A little while after, I decided to see how it looked on my chocobo and went to put it on. It wasn't in my barding inventory, nor was one of my Gridanian Barding! Also when I put either of the two Twin Adder bardings listed on it used the Maelstrom colorations

Is there anything that can be done?

Anything is much appreciated! Thank you!

Time: doesn't apply/don't know
Frequency: doesn't apply/don't know
World name: Excalibur
Character name: Gwen Ashera
NPC name: doesn't apply/don't know
Monster name: doesn't apply/don't know
Class/Level: Bard/50
Party or solo: Solo
In-game time: doesn't apply/don't know
Area and coordinates: doesn't apply/don't know
Steps:
1. Bought all barding for Twin Adders and activated
2. Switched to Maelstrom and bought first barding
3. Still had crested barding equip when I switched
4. Decided to use Maelstrom barding and noticed it wasn't in the barding list which consisted of the half and full twin adder barding and the collectors edition barding (so crested and the half maelstrom barding weren't listed)
5. If the twin adder bardings that are listed are equip they look like the Maelstrom barding

Connection Specs
- Type of internet connection/provider: Cable/Comcast
- Modem maker/model number: Motorolla/NA

PC Specs
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Desktop: Custom built

Gamepad Manufacturer: I don't use a gamepad

Browser Information
- Name and version of the browser currently in-use: Chrome / 31.0.1650.63 m

[Furlamseere]

Greetings racetank,

We thank you for posting your concerns regarding GC Barding Disappeared. I have made sure to submit all of your information to the development team and they will thoroughly investigate this matter based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation.

Thanks for your report!

- Furlamseere