if there is something i can do on my end please advise. ff14 is a great game.
here is a tracert to 199.91.189.28 @6:33PM HST
1 <1 ms <1 ms <1 ms 192.168.2.1
2 45 ms 45 ms 28 ms cpe-72-130-80-1.hawaii.res.rr.com [72.130.80.1]

3 10 ms 12 ms 11 ms tge17-4.hnllhiqe-cer02.hawaii.rr.com [24.25.233.
225]
4 23 ms 53 ms 46 ms tge8-1.hnllhiqe01h.hawaii.rr.com [72.129.45.208]

5 10 ms 11 ms 10 ms tge0-5-0-4.milnhixd01r.hawaii.rr.com [72.129.45.
192]
6 59 ms 58 ms 62 ms agg31.lsancarc01r.socal.rr.com [72.129.45.0]
7 61 ms 61 ms 62 ms 107.14.17.132
8 59 ms 75 ms 83 ms 107.14.19.86
9 77 ms 79 ms 76 ms 66.109.9.122
10 144 ms 147 ms 145 ms vlan80.csw3.LosAngeles1.Level3.net [4.69.144.190
]
11 135 ms 151 ms 140 ms ae-82-82.ebr2.LosAngeles1.Level3.net [4.69.137.2
5]
12 140 ms 138 ms 137 ms ae-3-3.ebr3.Dallas1.Level3.net [4.69.132.78]
13 135 ms 150 ms 136 ms ae-63-63.csw1.Dallas1.Level3.net [4.69.151.133]

14 146 ms 144 ms 147 ms ae-61-61.ebr1.Dallas1.Level3.net [4.69.151.126]

15 144 ms 145 ms 143 ms ae-14-14.ebr2.Chicago2.Level3.net [4.69.151.117]

16 136 ms 137 ms 140 ms ae-5-5.ebr2.Chicago1.Level3.net [4.69.140.193]
17 146 ms 146 ms 143 ms ae-1-100.ebr1.Chicago1.Level3.net [4.69.151.177]

18 136 ms * 136 ms ae-10-10.car2.Montreal2.Level3.net [4.69.153.86]

19 153 ms 161 ms 144 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.
74]
20 1673 ms 1700 ms 1710 ms 192.34.76.10
21 151 ms 149 ms 153 ms 199.91.189.242
22 152 ms 151 ms 151 ms 199.91.189.28

thank you