[Dev response requested] Unplayable lag since the hotfixes

[Cupcakehyperion]

I've called Verizon twice now. I've tried other PC games and they're all running fine.

It would be a miraculous coincidence if ALL Verizon FIOS users suddenly all got lag for the first time since the game came out all on Dec 26 after the Network Maint and all their computers became out of date on the exact same day. SE changed something. They need to figure out how to fix this. No way am I going back to Time Warner Cable and getting throttled to 0.5 MBPS in Prime time, but the game is unplayable with these random freezes.

[ispano]

I've called Verizon twice now. I've tried other PC games and they're all running fine.

It would be a miraculous coincidence if ALL Verizon FIOS users suddenly all got lag for the first time since the game came out all on Dec 26 after the Network Maint and all their computers became out of date on the exact same day. SE changed something. They need to figure out how to fix this. No way am I going back to Time Warner Cable and getting throttled to 0.5 MBPS in Prime time, but the game is unplayable with these random freezes.

Wouldn't be the first time I've seen Verizon screw with a game. Not to mention if you look for it, there are several games where this happens with Verizon.

[Contemporary]

I have Verizon and have been experiencing this problem since 2.1. It got worse after the the 23rd (?).

[Ferocious]

Add me to the list. Verizon FIOS here and I have wired connection. I highly doubt this issue is on ISP's end because I always get 10 ms ping on speed tests and all my other games run lag free, including different MMO's. Its definitely something caused by this latest update. I either get stupid hiccups or straight up 2-10 sec freezes, which end up in a guaranteed wipe. The fact that I main a healer, yeah the groups don't hesitate to kick you instantly. It's really annoying so SE needs to look into this ASAP.

[RegnumMagik]

There are couple ways you can work around it for now.

Quoted from http://forum.square-enix.com/ffxiv/t...onnect../page5

unfortunately until this is fixed, the best thing I can suggest is to use a proxy tunneling service like Smoothping, WTFast, Battleping, etc (and the many other variants) because it will change the route your internet takes to the FFXIV servers. It's fixed my issues so far.

I don't know about the others, but WTFast offers 30 days free trial. So until the issue is fix, you guys should definitely give it a go.

[AlmightyBob]

Healing with this lag is a chore, getting out of target zones only to still get hit is bull. Just failed at a Stone Vigil on the last boss because of the lag.

[blowfin]

I highly doubt this issue is on ISP's end because I always get 10 ms ping on speed tests and all my other games run lag free, including different MMO's. Its definitely something caused by this latest update.

It's not your ISP directly, it's the route that your data takes to get to the servers and back. i.e. it's a problem between the ISP and SE's servers, not between you and your ISP. Some ISP's use different pipes and routing tables, and from what we're seeing here it seems like Verizon (and my Australian ISP) is routing through addresses that are not in the best of health. Eventually this kind of thing gets sorted out, the routing tables updated, and you get a decent route, the Christmas break is probably slowing that down somewhat.

I do agree that it seems to have been caused by the latest update though, I have never seen anything like this before 2.1. So, something they've done with the configuration of the new datacentres seems to have caused the routes to go bad, either by changing them to different ones or overloading the existing ones with traffic.

[warren-ragnarok]

I saw on reddit that this is a thing. I thought I had a night of bad traffic or something.

I have Verizon FIOS and 60 download 15 upload and have never lagged in this game. I'm fine on any sort of test. I can't imagine that this is on my side of things. Freezing for 10 seconds at a time in the middle of Ifrit EX and Twintania is not fair to the rest of my group.

Is this being addressed? Is this known by the devs?

Im in the same boat, except mine is 50Mb down/25Mb up on Fios.....and it didnt start till after 2.1 was launched, didnt have the problem prior to 2.1 (other than the normal lag that most almost everyone else had)

[mindful]

Some of you on fios when was the last time you updated your modem from the isp, should get a new one ever year. If leasing it , reading some the speeds not even as good as cable speeds. This comcast speed running faster then your fios http://www.speedtest.net/my-result/3196518540. and game is running amazing now in dungeons. I update my modem ever 2 or one year depends on there updates and sometimes will use the 7 year old router i got range awsome. Comcast just upgraded all there modems for gaming also. my brother gets 1g to 500mb on fios and uploads at 80mb

[Vennox]

There are couple ways you can work around it for now.

Quoted from http://forum.square-enix.com/ffxiv/t...onnect../page5

I don't know about the others, but WTFast offers 30 days free trial. So until the issue is fix, you guys should definitely give it a go.

Its worth a try I suppose, I already use WTFast and I still get this problem