[Dev response requested] Unplayable lag since the hotfixes

[jadan2000]

ive had teh same issues with lag. the teleporting and game frezzes everywhere since 2.1 I do have verizon fios.

[Despite]

These lag issues have been going on since launch. I read on Reddit that some ISPs are treating FFXIV as P2P software and throttling the connection.

As for me I'm on Time Warner in Los Angeles and the lag/rubber banding was so bad that I signed up for battleping. After doing that my lag disappeared.

Sending my packets from Los Angeles to Montreal is like a billion hops. Sqenix needs to stop half assing this and set up a west coast data center.

[Calyanare]

Same here, my husband and I have Verizon FiOS in the Tampa, FL area, and get screen freeze-and-fast-forwards in all instances, and crafting macros no longer work because of lag, even in remote areas with nobody around. Everything was perfect before the "network maintenance" hotfixes a couple days after the patch, now the trials are pretty much unplayable for us. Dungeons are hit and miss; so far we haven't had lag spikes at crucial moments, but it's only a matter of time.

[Aethyriel]

Lag can happen due to a number of reasons, you should always make sure that the problem isn't your tech or provider first. Lag is caused by (simply put) either a lose of data packages somewhere along the way from point A (you) to point X (destination) or transmission of huge datat packs that take a lot of time to respond back while nothing happens (like when you say "hi" on skype and it takes forever till the other person gets it and you get a response).

To find out if you are losing packages along the way you can try to traceroute them. There are tools for it that you can download for free and there are also websites that let you check your connection. The most common problem causing lag is more often than not that your signal transmitting from A to X goes through stations where it loses data. In that case you have to contact your IP to reroute you. Best example for this is if you're being routed through "atlas.cogentco.com" - just google it and you'll see that every gamer of any mmo had trouble with them and lag before.

You really just have to take a look where you're losing data or where the response (ms) takes significantly longer (if you're from europe you should normally don't get over 80ms per destination in the mid tier, US player should probably stay below 20 per station). Based on that info and a google search you can get an idea who is responsible for your lag, more often than not it is not at the game servers end but somewhere along the way (it can still happen, could also be your router though and whatnot).

PS: I didn't read the whole thread just saw people still complaining on the last page so I hope I didn't just repeat what someone else already told you - but without that info there really is nothing the tech team could possibly do for you, there are too many people with different providers and routes and whatnot, just test it yourself, it's easy.

[Leet]

It's this exactly. Packet loss:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|so-5-0-0-0.NY325-BB-RTR2.verizon-gni.net -    1 | 3780 | 3779 |    5 |    9 |  123 |   58 |
|           0.xe-9-1-0.BR1.NYC1.ALTER.NET -    1 | 3780 | 3779 |    3 |    8 |   90 |    5 |
|           ae11.edge2.NewYork.Level3.net -   34 | 1606 | 1060 |    0 |   31 |  108 |   24 |
|         vlan52.ebr2.NewYork2.Level3.net -    0 | 3783 | 3783 |   23 |   37 |   58 |   39 |
|       ae-46-46.ebr2.NewYork1.Level3.net -    0 | 3784 | 3784 |   24 |   39 |   89 |   35 |
|        ae-5-5.car1.Montreal2.Level3.net -    1 | 3780 | 3779 |   23 |   61 |  436 |   37 |
|      ae-11-11.car2.Montreal2.Level3.net -   23 | 1996 | 1548 |   12 |   43 |  287 |   22 |
|   ORMUCO-COMM.car2.Montreal2.Level3.net -    1 | 3780 | 3779 |   25 |   39 |   64 |   41 |
|                            192.34.76.10 -    1 | 3642 | 3606 |   25 |   41 |  106 |   36 |
|                          199.91.189.242 -    1 | 3650 | 3616 |   30 |   43 |  382 |   42 |
|                           199.91.189.30 -    2 | 3610 | 3566 |   30 |   44 |   82 |   42 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Level3 needs to get in gear and fix this.

[Cupcakehyperion]

I've called Verizon twice now. I've tried other PC games and they're all running fine.

It would be a miraculous coincidence if ALL Verizon FIOS users suddenly all got lag for the first time since the game came out all on Dec 26 after the Network Maint and all their computers became out of date on the exact same day. SE changed something. They need to figure out how to fix this. No way am I going back to Time Warner Cable and getting throttled to 0.5 MBPS in Prime time, but the game is unplayable with these random freezes.

[ispano]

I've called Verizon twice now. I've tried other PC games and they're all running fine.

It would be a miraculous coincidence if ALL Verizon FIOS users suddenly all got lag for the first time since the game came out all on Dec 26 after the Network Maint and all their computers became out of date on the exact same day. SE changed something. They need to figure out how to fix this. No way am I going back to Time Warner Cable and getting throttled to 0.5 MBPS in Prime time, but the game is unplayable with these random freezes.

Wouldn't be the first time I've seen Verizon screw with a game. Not to mention if you look for it, there are several games where this happens with Verizon.

[Contemporary]

I have Verizon and have been experiencing this problem since 2.1. It got worse after the the 23rd (?).

[Ferocious]

Add me to the list. Verizon FIOS here and I have wired connection. I highly doubt this issue is on ISP's end because I always get 10 ms ping on speed tests and all my other games run lag free, including different MMO's. Its definitely something caused by this latest update. I either get stupid hiccups or straight up 2-10 sec freezes, which end up in a guaranteed wipe. The fact that I main a healer, yeah the groups don't hesitate to kick you instantly. It's really annoying so SE needs to look into this ASAP.

[RegnumMagik]

There are couple ways you can work around it for now.

Quoted from http://forum.square-enix.com/ffxiv/t...onnect../page5

unfortunately until this is fixed, the best thing I can suggest is to use a proxy tunneling service like Smoothping, WTFast, Battleping, etc (and the many other variants) because it will change the route your internet takes to the FFXIV servers. It's fixed my issues so far.

I don't know about the others, but WTFast offers 30 days free trial. So until the issue is fix, you guys should definitely give it a go.