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  1. #1
    Player
    Jasott's Avatar
    Join Date
    Dec 2013
    Posts
    57
    Character
    Hawu'to Rakarrak
    World
    Excalibur
    Main Class
    Red Mage Lv 90

    PC Client crashing randomly

    The entire client has been crashing randomly for me since the 2.1 patch, no error codes, just the executable program for the client freezing, then shutting down. Is there a user end fix for this?
    (0)

  2. #2
    Player
    Snitchie's Avatar
    Join Date
    Sep 2011
    Location
    Ul'dah
    Posts
    105
    Character
    Snitchie Omega
    World
    Ragnarok
    Main Class
    Gladiator Lv 60
    Same with me... Im so frustrated now.
    PC specs.
    i7 Q720M , 2x GTX 285M sli, 8 gb ddr3 RAM, SSD os (ffxiv installed) disk.

    Tried EVERYTHING. Sli activated, sli deavtivated, PhysicX on GPU or CPU or Disabled. TRied drivers from 2010 up til the neest one. NOTHING WORKS????? And it was fine b4 patch 2.1.. What did you do SquareEnix?????????

    Also tried win 8, win 8.1 and win 7 nothng helps.. Black screen of DEATH!!! and blue screen sometimes!!
    (0)

  3. #3
    Player
    Mithrie's Avatar
    Join Date
    Jul 2013
    Location
    Gridania
    Posts
    130
    Character
    Mithrie Menethil
    World
    Sargatanas
    Main Class
    Archer Lv 90
    I've had it happen randomly about 5 times since 2.1 launched. Never happened previously. When trying to Teleport or when I am close to running through a zone line the game will just throw an error message and clicking OK causes the game client to close fully. If it happens again I will paste what the error message is. I am not sure if it's some bug with preloading the next zone maybe? Just a guess.
    (0)
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  4. #4
    Player
    Aerycat's Avatar
    Join Date
    Aug 2011
    Posts
    47
    Character
    Aery Catastrophe
    World
    Tonberry
    Main Class
    Archer Lv 51
    Hi all,

    I have been having this problem even before 2.1 where it randomly blank the screen for 4-5 seconds and reverts back with extremely bad frame rate. This have escalated to worse scenario pro-2.1 - it reboots the computer after 15 minutes or so.

    One thing I noticed browsing other forums is that FFXIV does not sit well with overclocking and I have been disabling my overclocks to play FFXIV.

    I am currently on NVIDIA driver 314.22 ( I have tried a lot of other versions after that - same problem if I start OC-ing ) and it seems to have solved my problem. Of course, if you're installing earlier versions please ensure that you Custom install > Clean Install.

    Btw, I'm on GTX TITAN overclocked and now I'm able to run for the past 3-4 hours without any problems, so I'm hoping it'll be a permanent solution for me and at least be of some help to you.

    Good luck!!!
    (0)

  5. #5
    Player
    Jasott's Avatar
    Join Date
    Dec 2013
    Posts
    57
    Character
    Hawu'to Rakarrak
    World
    Excalibur
    Main Class
    Red Mage Lv 90
    Nevermind, I found the problem, it was conflict with a secondary VOIP program, RaidCall, that was causing the client to crash whenever I was trying to shift+tab through enemies.
    (0)

  6. #6
    Moderator Furlamseere's Avatar
    Join Date
    Oct 2013
    Posts
    2,195
    It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.

    - Furlamseere
    (0)

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