Delay between client and server, (not fixed with 2.1.)

**Seifer92** · 12-24-2013 06:09 AM

After months and months the BIGGEST FFXIV issue still not fixed... latency issue... for nothing.. we hoped something changed with 2.1 patch but we must show you square enix staff nothing changed at all, daily new topics about the delay come up, and no serious ansewer by the staff.

i would like to take out some new and old posts where you can find all details you need for your " investigations...."

we expect some announciament by the square enix about improve the server dealy

new topics issues:

( my personal topic issue with all tecnical data and others thigs you need)
http://forum.square-enix.com/ffxiv/t...ent-and-Server.

http://forum.square-enix.com/ffxiv/t...mes-unplayable

old topic issue:

http://forum.square-enix.com/ffxiv/t...s-everybody%29

and http://forum.square-enix.com/ffxiv/t...in-the-EU-Area.

situation can not go on like that.... please don say the usual thanks for reporting thanks for your patient bla bla... we waited for months and months and our patient have a limit you can keep ask us 2 be patient anymore because this game is not free 2 play we pay a monthly subscription for play, and we pay for a very low quality service.

this issue last times take espacially the EU data center and it is still not resolved at all

biggest problem as you can see by our trace are the nodes of game and your servers so is your own duty improve the quality of the service that you give.

for an example, if we should pay you square enix for the quality of service you give us you will going 2 fail, and monthly subscription price should be cut in half just like the service you give 2 us is not complete at all, and our game expirience by your fault is not what you promise.

you should show more respect 2 your players, and invest more money on FFXIV ARR servers, especially after FFXIII saga flop, FFXIV is almost your main entry as society and you did this 2 us.... after ask for our patient... months are past we're too disappointed for be patient anymore

**TekspaR** · 12-24-2013 01:16 PM

The changes that were proposed to update the frequency of player positioning is only a SMALL part of the problem.

It has to do with latency between the projected texture of the ground effects, and our ability to react to said effect. When the client has high latency (or ANY latency), ground effects do not register on the client in a timely manner.
Take for example:

1# Monster uses the ability (server determined)
2# Effect is sent to client (High latency data transmission)
3# Player sees ground effect and attempts to avoid (human reaction time is variable here)
4# Player moves to avoid and sends data to server (High latency data transmission + reporting of player position)
5# Server processes data

Part 2 and part 4 have the same problem. It is the time it takes to SEE the effect on the ground and our ability to react to it, AND THEN the time it takes to SEND said reaction. Updating the players position more often HELPS, but it does not help if the game doesn't' display that information in a timely manner for us to react to.

The game is UNPLAYABLE. Even knowing the fight VERY well, I cannot reliably avoid attacks with any sort of randomized element to it. If I happen to be fighting TITAN HM and plumes appear under me, unless I'm already running, I CANNOT get out of the way in time. I am a burden to my party because, not for lack of ability, my latency is a DIRECT problem to my ability to play the game effectively at endgame.

This should be your #1 priority because as content increases in difficulty, I will not be able to move forward and I do not like playing a game where I feel I have to be carried (as a corpse) through every fight because I can't avoid even simple mechanics. And I will not continue to pay for a game I cannot progress in.

The solution: Utilize the latency values from the player to calculate timing for ground effects sooner to higher latency clients so that everyone receives that information at the same time. The other side of the equation is to have the server calculate relative time an effect will update on the server. If I cast a spell that takes 3 seconds to cast, but its already 1/2 a second behind because of latency on the server, make the server calculate the spell as having been cast 1/2 a second ago already.

**Seifer92** · 12-25-2013 10:58 PM

1 1 ms <1 ms <1 ms WL309 [192.168.0.1]
2 51 ms 97 ms 99 ms dsldevice.lan [192.168.1.254]
3 24 ms 24 ms 24 ms 10.245.142.1
4 23 ms 24 ms 23 ms 10.2.102.18
5 25 ms 24 ms 24 ms 10.251.47.201
6 24 ms 24 ms 24 ms 10.251.42.23
7 24 ms 23 ms 24 ms 10.251.43.1
8 24 ms 24 ms 24 ms 10.247.124.209
9 24 ms 23 ms 24 ms 10.251.47.194
10 24 ms 24 ms 24 ms 10.2.6.49
11 24 ms 24 ms 24 ms 10.254.0.250
12 25 ms 24 ms 24 ms 10.254.12.25
13 25 ms 24 ms 25 ms 93-63-100-129.ip27.fastwebnet.it [93.63.100.129]

14 25 ms 24 ms 24 ms 93-63-100-170.ip27.fastwebnet.it [93.63.100.170]

15 25 ms 24 ms 24 ms 89.96.200.110
16 25 ms 25 ms 25 ms te8-7.ccr01.mil01.atlas.cogentco.com [149.6.152.
209]
17 29 ms 30 ms 29 ms te0-0-0-12.ccr21.zrh01.atlas.cogentco.com [154.5
4.62.10]
18 35 ms 35 ms 35 ms be2023.ccr21.muc01.atlas.cogentco.com [130.117.0
.249]
19 40 ms 40 ms 40 ms be2228.ccr21.fra03.atlas.cogentco.com [154.54.38
.49]
20 47 ms 47 ms 46 ms be2261.ccr21.ams03.atlas.cogentco.com [154.54.37
.29]
21 56 ms 57 ms 57 ms be2182.ccr21.lpl01.atlas.cogentco.com [154.54.77
.246]
22 127 ms 126 ms 129 ms be2384.ccr21.ymq02.atlas.cogentco.com [154.54.44
.137]
23 128 ms 126 ms 128 ms 38.122.42.34
24 135 ms 135 ms 134 ms 192.34.76.10
25 138 ms 137 ms 138 ms 199.91.189.242
26 135 ms 134 ms 134 ms 199.91.189.42

SQUARE ENIX. THE PROBLEM ARE THE *** ATLAS.COGENTCO.COM SERVERS, THAT ARE LOCATED IN THE USA, ARE YOU ****** KIDDING ME? ITS OBVIOUS WE'HAVE LAG SPIKES, FROMT THE EUROPE SIGNAL HAVE 2 GO IN THE USA AND GO BACK, THE GAME IS UNPLAYABE LIKE THAT.

YOU MUST MUST MUST MUST AND MUST BUY ***** SERVER IN THE EU WE CANT HAVE LAG SPIKES BECAUSE U'RE STINGY

**Furlamseere** · 12-28-2013 11:25 AM

Greetings,

I am sorry to hear you are having trouble with a possible system error. This matter has already been brought to our attention and is currently under investigation by development. I recommend checking Here or Here for any updates in the future!

- Furlamseere

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Delay between client and server, (not fixed with 2.1.)

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