Delay between Client and Server.

[Seifer92]

Greetings FFXIV community, i have read some topics about the dealy between the client and the server, and this affect me too, but i would like 2 discover the cause of this, if are FFXIV servers or distance problem or mine problem.

when i try 2 avoid some "fast aoe" i got hitted also if see my self VERY BUT VERY FAR AWAY, not just out side the red range of pair of steps, but some times im in the other side of room, and as tank you can imagine is big problem get 900/1k dmg free when you can avoid it....

also some times this dont hapen.... but i dont reconize any lag in my connection or ping get increased.

with all the others aoe that arent' so fast i can avoid them all also with this issue.

But here comes the strange fact, some players saw me still in the red area when i got hitted, also if see my self outside.

i would like 2 know if the lag issues between server and client got fixex, if could be the distance between my location and server the issue that made me have a delay in game.

i never had lag problems, and this is not a lag problem, but a delay.

i played very many others online games, and never never never got lag issues, but what some ppl told me about they still see me in the red are, scare me a bit.

Im in the eu data center, and i live in the eu so is supposed 2 have good response time.

i got this problem inside and also outside the istance, could my problem be amplify when i do party with ppl in other server, and connected by cross server? because i think is more persistent while in istance...

i played also some action games, with very more faster dynamics, and never ever got any lag problem.

could be FFXIV use a particular connection different of other games that make me delay?

here the technical details:

Location: Milan, Italy

ISP Fastweb

Connection type: ADSL 20 Mega, (Effective: ) 13 mega download 1 mega upload.

Usual Ping: 30 ms (stable)

Connecction: always stable and good

Caratcher: Lonewolf NightHowl

Server: Lich

Issue frequency: permanent

Party or Solo: solo, and when in party.

I would like to know another pair of things:

Is permissed use extarnal programms 2 imrpove the delay and the ping?

Can i have the ip of lich server 2 see the ping of server and response time, so i can give you more details?

A big thanks 2 everyone.

[ZohnoReecho]

Lich IP is 199.91.189.42.
Anyway lag means delay between player action and server reaction, so yes, you are lagging

The lag can vary based on the game. Each one uses different connection providers, servers and location.

This one is my tracert from Naples, Fastweb too. A few spikes but the game is playable. Of course you cannot hope to avoid an hit if you are still moving inside the red area while it's disappearing.

1 <1 ms <1 ms <1 ms 192.168.0.1
2 1 ms 1 ms 4 ms OPENRG [192.168.1.254]
3 * 12 ms 11 ms 10.134.248.1
4 11 ms 10 ms 10 ms 10.3.233.194
5 10 ms 10 ms 10 ms 10.251.149.209
6 16 ms 11 ms 11 ms 10.251.144.37
7 12 ms 10 ms 10 ms 10.251.145.1
8 10 ms 10 ms 10 ms 10.251.149.186
9 10 ms 10 ms 10 ms 10.3.136.29
10 11 ms 10 ms 10 ms 10.3.128.13
11 12 ms 11 ms 10 ms 10.254.9.230
12 14 ms 13 ms 13 ms 10.254.12.21
13 36 ms 210 ms 47 ms 10.254.12.6
14 14 ms 14 ms 14 ms 89.97.200.190
15 25 ms 24 ms 23 ms 89.97.200.254
16 24 ms 24 ms 23 ms 89.96.200.21
17 24 ms 24 ms 24 ms te2-3.ccr01.mil01.atlas.cogentco.com [149.6.152.69]
18 28 ms 29 ms 28 ms te0-0-0-15.ccr21.zrh01.atlas.cogentco.com [154.54.62.14]
19 33 ms 32 ms 34 ms be2023.ccr21.muc01.atlas.cogentco.com [130.117.0.249]
20 38 ms 39 ms 39 ms be2230.mpd21.fra03.atlas.cogentco.com [154.54.38.97]
21 45 ms 45 ms 45 ms be2263.mpd21.ams03.atlas.cogentco.com [154.54.61.5]
22 56 ms 56 ms 55 ms be2184.ccr21.lpl01.atlas.cogentco.com [154.54.37.70]
(going overseas)
23 127 ms 126 ms 125 ms be2384.ccr21.ymq02.atlas.cogentco.com [154.54.44.137]
24 127 ms 126 ms 127 ms 38.122.42.34
25 129 ms 130 ms 128 ms 192.34.76.10
26 128 ms 125 ms 124 ms 199.91.189.242
27 124 ms 124 ms 124 ms 199.91.189.60

You can use some programs like wtfast or pingzapper if you want. Some people even got custom servers with proxies on them.

[Seifer92]

Thanks for answer Zohno, i will do some tests and post the results 2 understean where do the problem come from, but staff sayd that this problem with aoes and latency between server and client would be fixed with 2.1 patch and with the data center, also if i dont think is changed nothing.

ofc im not able 2 avoid if still im in the red zone, but i see my self out side, but not of a pair of feets, but very more and i get hitted, but other players some times see me still inside and some times dont, ofc when others see my outside i dont get dmg, when they see me in red zone i got hitted.

also i was wondering, if my connection is stable, and usually ping is good, with other games i dont have problem except for FFXIV ARR may be the data managment of FF the problem? i dont think fastweb do bandwidth throttling, because is knowed as the most efficent ISP for the P2P connection and with less limitations/issues.

so im still dont get what could give me those problems, my tank life has become really hard for this issue.

also can you tell me how i can controll while in game the latency of every moves like you did? is did by the DOS? just track the ip as one normal website i will got only incoming packages and output packages so for have the details like you what im supposed 2 do?

Again thanks

[ZohnoReecho]

What I posted shows the latency with each node you go through to reach the final server.
Open the command prompt and type (without quotes) "tracert 199.91.189.42"

If you want the real time latency you can
1. WIN + R
2. type "perfmon /res"
3. click "networking" tab
4. check "ffxiv.exe" from the processes list

you'll get something like this with IPs, doors and latency:


If you are the only one lagging in an instance it probably depends on your connection with the server. That doesn't mean that the ISP or SE fault for sure, but it's possible that a node in between is causing lag.
Of course while playing stop anything that could even slightly slow down your connection, like torrent or YouTube, even if they are running on another PC. When my brother opens a video I can even get 1s lag. Sadly Fastweb's (or any other italian ISP :/) upload bandwidth is really low and can cause issues.

[Seifer92]

Here is my trace 2 the server, i can fix my lag? why at srart ping is low then when go on....

1 1 ms <1 ms <1 ms WL309 [192.168.0.1]
2 60 ms 98 ms 99 ms dsldevice.lan [192.168.1.254]
3 * 25 ms 23 ms 10.245.142.1
4 24 ms 23 ms 24 ms 10.2.102.18
5 23 ms 26 ms 24 ms 10.251.47.201
6 25 ms 23 ms 24 ms 10.251.42.23
7 25 ms 24 ms 24 ms 10.251.43.1
8 24 ms 25 ms 27 ms 10.247.124.209
9 24 ms 24 ms 25 ms 10.251.47.194
10 25 ms 24 ms 24 ms 10.2.6.53
11 25 ms 23 ms 24 ms 10.254.0.254
12 25 ms 25 ms 24 ms 10.254.9.185
13 26 ms 24 ms 24 ms 10.254.11.173
14 26 ms 25 ms 25 ms 93-63-100-129.ip27.fastwebnet.it [93.63.100.129]

15 25 ms 25 ms 25 ms 93-63-100-170.ip27.fastwebnet.it [93.63.100.170]

16 26 ms 24 ms 26 ms 62-101-124-73.fastres.net [62.101.124.73]
17 34 ms 24 ms 25 ms te8-7.ccr01.mil01.atlas.cogentco.com [149.6.152.
09]
18 30 ms 30 ms 29 ms te0-0-0-15.ccr21.zrh01.atlas.cogentco.com [154.5
.62.14]
19 35 ms 35 ms 34 ms be2023.ccr21.muc01.atlas.cogentco.com [130.117.0
249]
20 41 ms 40 ms 39 ms be2230.mpd21.fra03.atlas.cogentco.com [154.54.38
97]
21 48 ms 52 ms 47 ms be2263.mpd21.ams03.atlas.cogentco.com [154.54.61
5]
22 58 ms 57 ms 56 ms be2184.ccr21.lpl01.atlas.cogentco.com [154.54.37
70]
23 129 ms 129 ms 127 ms be2384.ccr21.ymq02.atlas.cogentco.com [154.54.44
137]
24 127 ms 127 ms 127 ms 38.122.42.34
25 136 ms 136 ms 135 ms 192.34.76.10
26 135 ms 134 ms 135 ms 199.91.189.242
27 138 ms 137 ms 137 ms 199.91.189.42

[Kevin949]

ping will always start low and get longer as the route goes farther from you. It's how it works. It doesn't look like there's any really bad areas here except for that one errant non-response on the third line.

[Seifer92]

what i know is that 99% games give a server where the final MS/PING is not 130 that make almost game unplayable but they got servers where with connection like mine i can play with 30 ms, problems comes last 5/6 nodes the latency increase too much is not possibile and is not my connection problem but squarenix servers that could be for the distance or anything else if they made eu server so far away is only their own fault for all that dealy so they must improve the service.

also i dont know much about ping so what's the problem with my third line?

also i dont think is this the problem why the final ping is same as many others that have issues 130 latency makes game unplayable and made square enix service not complete at all, promising a game expirience that is not what they promise at all

[Laraul]

If I'm in a marked (red) area after the marked region fades, I'm going to get hit. If I'm out of a marked region and it is still visible, I'm usually safe. This is I assume intended.

[Furlamseere]

It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.

- Furlamseere