The wrong Trousers :O

[Vhael]

Server: Odin
Character Name: Vhael Mahli'ra
Date item bought: 21/12/13
Time item bought: 23.30
Date item discarded: 22/12/13
Time item discarded: 02.00

Issue: I went to buy my AF2 Monk trousers (Melee Gaskins), i clicked on the item, then clicked that i was sure, but in my inventory i find the Paladin trousers (Valor Cuisses), i sent a ticket about this in game and was directed here. I would really appreciate if you could swap the Paladin trousers i have for the Monk trousers i want, i read in the in game FAQ's that its possible for you to do this but only as a one time thing.

Thankyou in advance,
V