if people didn't post every idea that ever crossed their minds, or complaints on every single aspect of every single system of the game, they could probably give everyone the answers they're looking for

it seems "we'll look into it" means, we are aware of this idea or issue now, so you don't need to make any more posts about it

I'd personally feel more blown off, if after weeks of trying to get feedback through to them, they don't take the time to write it down on a post it note at the office, or least let me know that they are aware of it here