Latency issue in this game...

[Despite]

What it boils down to is that unlike most AAA mmos they don't provide multiple data centers so many people have quite a long distance between their computer and the servers. This gives many heavy latency. Many of those many have no idea why this is happening, will have no idea how to nor be willing to do anything to fix the problem. All they know is that it doesn't happen with any other MMO except ffxiv and many of those many will simply unsub and tell their friends that ffxiv is a shitty game.
That's reality.

I chose to get battleping and it fixed my problem but do I think I should have to? No. Do I think they should have added more data centers and had better coding? Absolutely. Once again sqenix half assed their way through this.