Quote Originally Posted by Raist View Post
I can empathize with what you are going through, but this is likely not going to get you very far with your issue--unless perhaps it leads to a mass influx of posts or something. This forum simply is not the place for handling these types of issues... it is a forum for users to assist users to resolve problems. This is a matter that needs to be taken up with as direct a line of communications you can have with SE. Unfortunately, that is either in the bug reporting section or the support portal/phone.. which is tedious at best, and definately frustrating enough to the point that many don't bother with it.

For more clarification, here's a link to the guidelines stickied at the top of the forums:

http://forum.square-enix.com/ffxiv/t...-Support-Forum!
Thanks.. Yeah i read that this is a section for users to talk about problems and that SE might not see it but i didn't know where else to post it.. Thought it i posted it somewhere else, it would get deleted or something..

Live chat just keeps telling him the same thing, and when asked if he could speak to a Superior on the matter, they tell him there are none at the moment, so i doubt through live chat he will get anyone.. Phone might be the same thing, or they will tell him to go through support, again..

We just don't know what else to do ): I thought just maybe, a mod or something would see this and maybe get a superior to see it.. And maybe, the Senior GM that helped him in game, would see it and respond.. I just don't know anymore >.<