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  1. 12-19-2013 12:11 PM #1
    Motoyuki
    Player
    Motoyuki's Avatar
    Join Date
    Mar 2011
    Posts
    4
    Character
    Sirkus Comedie
    World
    Siren
    Main Class
    Conjurer Lv 42

    Stuck on loading screen

    My girlfriend went to go check out the new housing areas on her character. She went to zone in and it stayed on the loading screen for a good 20 minutes or so, then my computer restarted itself. Now when she tries to log in, it just stays on the loading screen after character selection. Sat on it for a good 2 hours last night.

    Character Name: Kumiko_Sazuki
    World: Siren
    Location: The Goblet
    ISP: Earthlink/Time Warner
    Type of internet connection: Cable
    Frequency: 1 time.
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  2. 12-20-2013 05:59 AM #2
    Furlamseere
    Moderator Furlamseere's Avatar
    Join Date
    Oct 2013
    Posts
    2,195
    Thank you Motoyuki for your post outlining the trouble you are having with a possible system error,

    In order for me to submit your report, I will need the person who is experience the bug to fill out the report. Have that person go to Here and you can find templates for Windows and PS3 that represent the kind of details we need. Once they can provide such information we can move forward and resolve this issue. For now I am going to move this thread into Insufficient Information. You will not be able to reply, so once they have gathered the requested data please create a new bug report thread.

    - Furlamseere
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    Last edited by Furlamseere; 12-20-2013 at 06:05 AM.
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