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  1. #1
    Player
    cerynix's Avatar
    Join Date
    Nov 2013
    Posts
    6
    Character
    Saria Guine
    World
    Siren
    Main Class
    Arcanist Lv 50

    Script Error on launcher

    This morning I just started getting an error when trying to launch.

    Line: 14
    Char: 19562
    Error: Unable to get property 'toLowerCase' of undefined or null reference
    Code: 0
    URL: http://ajax.googleapis.com/ajax/libs...ojo/dojo.xd.js

    if i click no to continue running scripts on this page, the launcher is stays blacked out, if i say yes another script error happens.

    Line: 454
    Char: 1
    Error: 'Element' is undefined
    Code: 0
    URL: http://img.finalfantasyxiv.com/ft/ar...s?ver=20130930

    after yes or no on this one it also just leads to a blacked out launcher. I've tried running as an administrator, restarting my computer, redownloading and installing the client. Changing the values in FFXIV_BOOT.cfg, deleting FFXIV_BOOT.cfg.
    Can anyone help me?
    (2)

  2. #2
    Player
    Stonner_k1d's Avatar
    Join Date
    Nov 2013
    Posts
    3
    Character
    Stoner Blazing
    World
    Malboro
    Main Class
    Pugilist Lv 50
    So far there has been no fix for it, couple of us started having that same problems since yesterday some the day before, who knows anymore really. Just got to wait till SE decides its time for them to look at this issue, or one of our fellow FFXIV guys to figure this out."I'm going with the second option of one of our players coming out with the fix"...
    (0)

  3. #3
    Player
    cerynix's Avatar
    Join Date
    Nov 2013
    Posts
    6
    Character
    Saria Guine
    World
    Siren
    Main Class
    Arcanist Lv 50
    Well that's disappointing. I only had a couple hours free today to play and max out my myth caps this week...
    (0)

  4. #4
    Player
    eddy213k's Avatar
    Join Date
    Aug 2013
    Posts
    3
    Character
    Vivii Ornitier
    World
    Siren
    Main Class
    Thaumaturge Lv 50
    Found a solution to this problem. Go to start>all programs>accessories>system tools>system restore. pick a date when your FFXIV ARR was working properly then proceed with system restore. hope that helps everyone out but wow SE good job on helping your monthly paying customers out (sarcasm).
    (0)

  5. #5
    Player
    Ainilome's Avatar
    Join Date
    Jun 2011
    Location
    Gridania
    Posts
    30
    Character
    Navisse Rhandir
    World
    Balmung
    Main Class
    Lancer Lv 50
    Also suddenly encountering this after being able to login fine an hour ago. Have tried all mentioned above and still just see a black screen when starting the launcher and then get the same scripting errors as the OP. :/
    (0)
    Navisse Rhandir - Balmung
    FFXIV Closed Beta Tester
    FFXI Amarith (Alexander), Amarithia (Leviathan) 2004 -2008

  6. #6
    Player
    ZohnoReecho's Avatar
    Join Date
    Aug 2013
    Posts
    958
    Character
    Zohno Reecho
    World
    Ragnarok
    Main Class
    Pugilist Lv 70
    on 11/11/2013 internet explorer 11 was released as update for windows 7.
    Can you check if it got installed? That may be messing with the login function of the client.
    (0)

  7. #7
    Player
    Vizix's Avatar
    Join Date
    Nov 2013
    Posts
    2
    Character
    Reina Akane
    World
    Cactuar
    Main Class
    Thaumaturge Lv 50
    The system restore didn't do much for me, I now get a different script error
    (0)

  8. #8
    Player
    Gondi's Avatar
    Join Date
    Aug 2013
    Posts
    1
    Character
    Gondi Lan
    World
    Excalibur
    Main Class
    Pugilist Lv 50
    bump. same error but after updating to internet explorer 11 i no longer get the element and other errors i get 3 "error"
    (0)

  9. #9
    Player
    Nosiahk's Avatar
    Join Date
    May 2012
    Posts
    145
    Character
    Teepo Egoist
    World
    Hyperion
    Main Class
    Marauder Lv 50
    I'm getting the same exact problem. Tried almost everything I could thing of. Nothing work. Any solution yet?
    (0)

  10. #10
    Player
    Cairas's Avatar
    Join Date
    Nov 2013
    Posts
    1
    Character
    Cairas Lilinth
    World
    Lich
    Main Class
    Conjurer Lv 17
    I get the same error but I cannot do a system restore because I am working on my comic book and will lose several days worth of progress. (If I try to put the files on a flashdrive it will change their format and merge the layers of the drawings making them uneditable later.) I use windows 8.1 and have tried just about everything else. I have uninstalled and reinstalled, reset my computer, tried fixing the script in the files. Nothing works. I hope to goodness they fix this soon.
    (0)

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