Missing equipment

[Aspros]

Thread Title:
Missing equipment

ISP:
AT&T

Type of Internet Connection:
Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)

Internet Connection Speed:
24nbps

Date & Time:
Tuesday 12/17/2013 around 9a.m. EST

Frequency:
Once


Character Name:
Aspros Gemini

Race:
Hyur M

World:
Hyperion

Class/Level:
Not applicable

Area and Coordinates:
The inn in Limsa Lominsa

Party or Solo:
Solo

NPC Name:
Not applicable

Monster Name:
Not applicable

In-Game Time:
I do not remember

Steps:
After I updated to patcch 2.1, I logged in and noticed that I am missing 2 accessories. Hero's ring of fending and Darklight bracelet of fending. I called customer support, contacted them via chat help, contacted the GM and all of them told me the same thing, they can not help me, the best suggestion is to write a in game bug report. I put a lot of time getting these items and I would like to know what happened and get them back.

[Furlamseere]

Greetings Aspros,

We thank you for posting your concerns regarding Missing equipment. I have made sure to submit all of your information to the development team and they will thoroughly investigate this matter based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation.

Thanks for your report!

- Furlamseere