Everyone stop it... Players and Staff.

[Xikaz]

This game is a product, being sold for money. It is a service. It is a business.
As such customers have every right to express their dissatisfaction with the service or product.

If anyone needs to relax, its people up in arms of criticism, of something you had no part in making.

The critics are angry because they thought that saving up a paltry sum of money for a couple months would get them a house. Guess what, it didn't. Yes this game is a product, but just because you're paying it doesn't mean you get everything you want your way. If you want a game where your money buys you exactly what you want, hop on a free to play game, that's their whole reason for existing. People forget this is a complex game where decisions might be made for the greater good and it might clash with your personal desires. It's not just a vending machine that you stick $15 into each month and select what you want.

You're free to criticize, but that doesn't make your criticisms valid or worth responding to.