Graphical glitch involving Lightning hairstyle

[SekhmetM]

Thread Title: Glitch involving Lightning hairstyle

ISP: Verizon

Type of Internet Connection: Fiber Optic

Internet Connection Speed: DOWN 30.69 Mb/s, UP 10.36 Mb/s

Date & Time: December 17th, 2013 8:46am (EST)

Frequency: Always

Character Name: Sekhmet Mubarak

Race: Female Miqo'te

World: Cactuar

Class/Level: Lv50 BARD

Area and Coordinates: Pharos Sirius, First Floor x13 y12 (dungeon entrance)

Party or Solo: Party

NPC Name: None

Monster Name: None

In-Game Time:
1:45pm ST, 8:46am EST

Steps:

1) Change any female character's hairstyle to that of Lightning.
2) View the hairstyle on the character against water. (overhead view of character)

My character has the Lightning hairstyle. When viewing the player character against some surfaces, particularly water, the hairstyle transparency glitches out. I was in Pharos Sirius when I first noticed the mishap appear.

Desktop
OS: Windows 7 Professional 64-bit (fully updated)
CPU: AMD Phenom(tm) II X4 840 Processor (4 CPUs), ~3.2GHz
VIDEO: AMD Radeon HD 5770 1GB (fully updated drivers)
RAM: 16384MB RAM
DIRECTX: DirectX 11

[KV-1]

Same exact issue here.

Radeon 6870
AMD Phenom II X4 940
8 gb RAM
Windows 7 64-bit

[Furlamseere]

Greetings SekhmetM,

We thank you for posting your concerns regarding some hair polygons being visible under certain lighting. I have made sure to submit all of your information to the development team and they will thoroughly investigate this matter based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation.

Thanks for your report!

- Furlamseere