That's an old bug from the beta - it's caused by your version of Internet Explorer on your computer not being up to date, which the launcher uses to display information (I think version 9 is the barest minimum required for FFXIV's launcher). There is another way around the problem by editing the config file, but I'm not sure if that's allowed by SE (which is why I'm not going into details about it). In any event, the best way to fix the problem is update Internet Explorer on your computer.