Whenever I try to update to the latest version of the launcher on Final Fantasy A Realm Reborn for 2.1. After a few minutes of downloading my download speed goes from 0.30mb to 0.00mb and then I get the following error message.
"The Server is not responding"
Please contact square enix for support
[30413] [10009] [10019]
I have used all the recommended settings on the support page. I have opened all ports on my router. I have disabled all firewalls and antivirus software on my computer while giving the launcher administrative rights. All with no luck. I have contacted chat support and went all the way to a phone support but we still couldn't find the root of the problem.
This error also happened when I first got a realm reborn 2 months ago the same error was happening. I went to a friends house to use his internet and the same error happened so I suppose it wasn't my router. I was able to download it because his internet was much quicker and was able to download it before the error was able to pop up (though that was after 6 or so tries)
So I thought I might ask if anyone else has had this problem? I'm going to continue searching the forums for a solution but any help is appreciated!

I am currently running windows 8