I need help with this! System Requirements

[nugglets]

Your video card shows "4.0GB" of RAM because it uses shared memory. In reality, that card has 1GB but is woefully inadequate from a memory bandwidth and GPU power standpoint.

Here is a comparison of the minimum recommended card (GTX460) vs your card. As you can see, the 460 is considerably more powerful than your card. Roughly 300-400% in all the important places.

http://gpuboss.com/gpus/Radeon-HD-74...eForce-GTX-460

As for getting a refund, I highly doubt it. Square-Enix has no control over the "canyourunit" website or it's interpretation of your system, but even still it says plainly that your video card is insufficient.