Cant renew subscriptions?

[BeefHat]

I've tried 4 cards now and still get this every single time.

An error has occurred.
Please confirm the status of any relevant options and then try again.
For details, please contact the Square Enix Support Center.
(Error code: 401)

Also I've tried a card from two different banks, also made sure I input all info correctly and even tried using the card I had already paid for two months separately before and all of them I get the same error.

[PinkGirl]

You should call Support Center tomorrow. I believe that is probably the best way to solve this issue.

[Cylestea]

try attaching one to your paypal. then buy crysta with paypal then use the crysta on the game time. thats what i had to do

[BeefHat]

You can't buy crysta with paypal there wasnt an option, and I did email them but support is so bad on here that I probably won't hear a thing until 2 days from now.

[Furlamseere]

It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.

- Furlamseere