Unable to Accept quest "The Best Inventions" from Cid, cannot progress

[vilarae]

Time: 12/14/2013 8:00pm CST
Frequency: Constant
World name: Excalibur
Character name: Miyuki Rin
NPC name: Cid
Monster name: n/a
Class/level: PLD 40
Party or solo: solo
Race: Hyur midlander female
In-game time: 12:30pm
Area and coordinates: Coerthas Central Highlands, x13 y15
Steps:
-Completed pre-requisite quests Opportunity Knocks, All By Ourselves, and Factual Folklore
-Went to Cid for next quest. The main scenario quest icon is displayed over his head (it is not red).
-Click on Cid - nothing happens.

Connection Specs

Type of internet connection/provider: Windstream / DSL 1.5mbps
Modem maker/model number: Sagemcom Sagem Fast 1704 Windstream

PC Specs
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I do not know how to acquire the spec listing that is used in the example post. Please let me know how to do this and I will add the information here.
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Browser Information

Name and version of the browser currently in-use: Firefox 26.0
Internet Explorer Version: 11.0.9600.16428


#edit: I wanted to include that in my time testing this, clicking on Cid etc., I've met maybe 5-10 people standing around Cid who are also having the same problem.