Results 1 to 8 of 8
  1. #1
    Player
    Smalia's Avatar
    Join Date
    Dec 2013
    Posts
    3
    Character
    Blad Lich
    World
    Behemoth
    Main Class
    Conjurer Lv 17

    Stuck at black screen with spinning circle in bottom corner

    When I leave the screen about 1 min at the the main menu.
    It should run opening movie.

    However in my case, stuck at black screen with spinning circle in bottom corner.
    No Opening movie runs and I can't do anything except exit the games.

    Could you please advice?

    I tried to uninstall and reinstall game already.

    Intel I5 3450
    Video: GTS 450 with new driver
    Tried to use video on board Intel HD4000
    RAM: 8 GB
    HDD: 1TB
    Monitor: Single

    Thank you very much.
    (0)

  2. #2
    Player
    ZohnoReecho's Avatar
    Join Date
    Aug 2013
    Posts
    958
    Character
    Zohno Reecho
    World
    Ragnarok
    Main Class
    Pugilist Lv 70
    windows 8?
    (0)

  3. #3
    Player
    Smalia's Avatar
    Join Date
    Dec 2013
    Posts
    3
    Character
    Blad Lich
    World
    Behemoth
    Main Class
    Conjurer Lv 17
    Both of Win7 and 8
    (0)

  4. #4
    Player
    YGSLlew's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    101
    Character
    Val'faria Rhiki
    World
    Cerberus
    Main Class
    Archer Lv 70
    Same problem here,

    however, I already tried several things to solve this without success.

    Update all drivers: dont work
    Update to DirectX: dont work
    Shutting down Firewall and Anti Virus: dont work

    I am using a:
    AMD FX-8350 Eight Core Processor at 8x4000Mhz
    16GB DDR3 RAM
    AMD Radeon HD 7850
    Windows 7 Professional N

    A solution would be awesome.

    The first one to solve this will be my eternal hero >.<
    (0)

  5. #5
    Player
    YGSLlew's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    101
    Character
    Val'faria Rhiki
    World
    Cerberus
    Main Class
    Archer Lv 70
    Well, it seems, that I am my eternal hero myself....

    Here is the solution:

    Go to the following path: C:\Users\<USERNAME>\Documents\My Games\FINAL FANTASY XIV - A Realm Reborn
    - Open the file FFXIV.cfg with notepad
    - press CTRL+F to use search and type "cutscenemovieopening"
    - alter the value of "CutsceneMovieOpening" from 0 to 1
    - save the file
    -> profit

    Any presents, best wishes and thanks can be sent to me as private message ;-)
    (0)

  6. #6
    Player
    ZohnoReecho's Avatar
    Join Date
    Aug 2013
    Posts
    958
    Character
    Zohno Reecho
    World
    Ragnarok
    Main Class
    Pugilist Lv 70
    or download the media pack N versions miss so that the rest of the videos in the game will work: http://www.microsoft.com/en-us/downl....aspx?id=16546

    @Smalia: sorry, I didn't read this thread anymore
    (0)

  7. #7
    Player
    Smalia's Avatar
    Join Date
    Dec 2013
    Posts
    3
    Character
    Blad Lich
    World
    Behemoth
    Main Class
    Conjurer Lv 17
    Yes, It works !!!

    Thank you so much.
    (0)

  8. #8
    Moderator Furlamseere's Avatar
    Join Date
    Oct 2013
    Posts
    2,195
    It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.

    - Furlamseere
    (0)