I want one of SE programmer, one who is actually able to understand exactly why, for instance, adding mailboxes or LS remote control is so hard, to explain the broad workings of their whole client-server architecture, as well as their development chain.

I don't want this explanation coming from a manager, a designer or some PR people, I want it from someone who understand the inner workings of the whole game. I don't care if it's in Japanese, I don't case if its badly written, I don't care if it's not advertised in big font on the lodestone.

But I think now this is the only thing that could restore a bit of credibility in SE. Either they assume they don't have the skills to make a decent MMO yet, and it will take years to acquire them, either they continue BSing us with whatever new anecdotal feature planned for the next patch/month/semester and asking themselves fundamental questions such as "shall we jump?" or "what color for the new event bells?".

More transparency. Way more transparency.