Grand Company Chocobo Barding Missing

[feifongwong]

Thread Title:
My Grand Company chocobo barding is missing

ISP:
Acanac

Type of Internet Connection:
Cable

Internet Connection Speed:
35Mbps

Date & Time:
12/09/2013 10:15pm EST
(I only noticed today, I don't know when it first occurred)

Frequency:
Always

Character Name:
Fei Fongwong

Race:
Elezen M

World:
Sargatanas

Class/Level:
50 Pugulist

Area and Coordinates:
Uldah - Steps of Nald (10,8)

Party or Solo:
Solo

NPC Name:
None

Monster Name:
None

In-Game Time:
I don't know

Steps:
1. Try to change chocobo barding
2. Chocobo barding is missing

Showing the barding is empty:






Showing that I have the achievement for getting all of the Grand Company barding:


I previously had all 3 Grand Companies Barding for my chocobo and I have worn them before. If possible I would like them returned to me.

[Bardo]

By chance did you change Grand Companies?
If you switch, you cannot use barding from your old GC unless you switch back.

[Furlamseere]

Greetings feifongwong,

We thank you for posting your concerns regarding a missing barding. I have made sure to submit all of your information to the development team and they will thoroughly investigate this matter based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation.

Thanks for your report!

- Furlamseere