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  1. 12-09-2013 10:31 AM #1
    Seaside8
    Player
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    Join Date
    Nov 2013
    Posts
    40
    Character
    Seaside Lodestar
    World
    Diabolos
    Main Class
    Gladiator Lv 50

    How do I cancel my subscription?

    It feels weird asking this here, but I couldn't find this anywhere. Can someone tell me how I can cancel my recurring subscription?
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  2. 12-09-2013 10:43 AM #2
    Raist
    Player
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    Join Date
    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    Log in to Mog Station, go to Account Services, select the Service Account you want to manage (if you have more than one), then scroll to bottom. "Cancel Automatic Renewal" button.
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  3. 12-10-2013 01:50 AM #3
    Hylphetien
    Moderator Hylphetien's Avatar
    Join Date
    Sep 2013
    Posts
    51
    Greetings,

    We appreciate you taking the time to report this trouble you are having to us. However, since this sounds like something requiring a Support Center agent rather than a Tech Support, I will be closing this particular thread. For assistance, please contact our Support Center by visiting http://support.na.square-enix.com, and choose FINAL FANTASY XIV. You can search for possible resolutions in the Knowledge Base, or click on Contact to begin a help request. Representatives are available Monday through Friday, 9AM to 6PM Pacific Time, and will work to provide you with the best possible resolution.

    Regards,
    Hylphetien
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