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  1. 12-07-2013 09:11 PM #1
    Kakusei
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    Aug 2013
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    8
    Character
    Kakusei Nomaru
    World
    Behemoth
    Main Class
    Gladiator Lv 50

    Unable to complete version check

    can't launch the game

    error [30605][10009][19900][12029]

    anyone can help me?

    -----------
    The last update of avast antivirus, firewall has been modified preventing the loading of ff xiv launcher.

    The solution was to go to the windows control panel and restore the settings of avast or shutdown the firewall.

    I hope this helps everyone who is having the same problem
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    Last edited by Kakusei; 12-08-2013 at 10:05 AM. Reason: solved
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  2. 12-11-2013 11:11 AM #2
    WickedFred
    Player
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    Dec 2013
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    1
    Character
    Zetagod Cerberus
    World
    Ragnarok
    Main Class
    Blacksmith Lv 1
    Same here... Windows 7 sp1
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  3. 12-29-2013 03:33 AM #3
    Furlamseere
    Moderator Furlamseere's Avatar
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    Oct 2013
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    It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.

    - Furlamseere
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