Can't Stay Logged In

[Jinrya-Geki]

Details: For two I have been trying to log into the game. Each time from 5 seconds to 1 minutes I get a notification from the game saying there is an error from the server. Error (30002)1306967117,19650577,5

Steps:
1. Logged into FFXIV. Then after a few seconds I received the message Error (30002)1306967117,19650577,5.
2. I tried to reenter the game and it allowed me in, only to receive the message again.
3.I have tried multiple times all day to fix the connection by restarting my router and modem. The results are the same.
4. Reset computer back to a date that everything was working. Still not change to being able to stay in the game longer than 5 seconds to a minute.


Date & Time: Wednesday 1, 2011 since 11 am est time.

Frequency: Always

Platform: PC

PC Manufacturer & Model Number: HP Pavilion: a6228x

OS: Windows 7 Ultimate Edition

Graphics Card: NVIDIA GeForce 9600 GT

ISP: Verizon Fios

Type of Internet Connection: DSL (I believe).



-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

Operating System Microsoft Windows 7 Ultimate Edition 64bit (build 7600)
Processor AMD Athlon(tm) 64 X2 Dual Core Processor 5200+
Number of Processors Logical Core Count 2 Physical Core Count 2
BIOS Phoenix - AwardBIOS v6.00PG
Language English (Regional Setting: English)
Physical Memory 4094.555MB
Virtual Memory 2047.875MB
Page File 8187.254MB
Storage C:\ Hard Disk Drive Total Disk Space 298.081GB Free Disk Space 209.267GB
DirectX Version DirectX 11
Graphic Device(s) NVIDIA GeForce 9600 GT
+Device \\.\DISPLAY1
+Chip GeForce 9600 GT
+Maker NVIDIA
+Video Memory 1005.563 MB
+Shared Video Memory 1791.277 MB
+DAC Type Integrated RAMDAC
+Display Mode 1024 x 768 (32 bit) (60Hz)
+Driver nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
+Driver Version 8.17.0012.5896
+Driver Date 7/10/2010 5:38:00 AM
+Driver Language English
+Vertex Shader 3.0
+Pixel Shader 3.0
+Vertex Texture Supported
Graphic Device(s) NVIDIA GeForce 9600 GT
+Device \\.\DISPLAY2
+Chip GeForce 9600 GT
+Maker NVIDIA
+Video Memory 1005.563 MB
+Shared Video Memory 1791.277 MB
+DAC Type Integrated RAMDAC
+Display Mode 1440 x 900 (32 bit) (60Hz)
+Driver nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
+Driver Version 8.17.0012.5896
+Driver Date 7/10/2010 5:38:00 AM
+Driver Language English
+Vertex Shader 3.0
+Pixel Shader 3.0
+Vertex Texture Supported
Sound Device(s) Speakers (SB Live! 24-bit)
+Device ID {DFCEF57B-69F8-4C5F-AA39-0C3AF9A355D2}
+Device Name P17.sys
+Driver Version 5.12.0001.2020
+Driver Language English
+Driver Date 10/16/2009 6:44:56 AM
Sound Device(s) Digital Audio Interface (SB Live! 24-bit)
+Device ID {F14F5375-2D47-4DF8-A656-48290E7D9FD8}
+Device Name P17.sys
+Driver Version 5.12.0001.2020
+Driver Language English
+Driver Date 10/16/2009 6:44:56 AM
Input Device(s) {6F1D2B60-D5A0-11CF-BFC7444553540000}
+Name Mouse
+Notes Axis 3 Button 5 Field of View 0
Input Device(s) {6F1D2B61-D5A0-11CF-BFC7444553540000}
+Name Keyboard
+Notes Axis 0 Button 128 Field of View 0
Input Device(s) {1EF74360-A1C3-11DF-8002444553540000}
+Name Office Keyboard
+Notes Axis 0 Button 573 Field of View 0
Input Device(s) {1F0F1120-A1C3-11DF-8003444553540000}
+Name Office Keyboard
+Notes Axis 0 Button 3 Field of View 0
Input Device(s) {3DCAD710-A26E-11DF-8001444553540000}
+Name USB Joystick
+Notes Axis 5 Button 12 Field of View 1


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

Technical Support - Post New Thread - Mozilla Firefox
Welcome to Forum: Technical Support! - Mozilla Firefox


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

ASIO4ALL
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe CMaps
Adobe Camera Raw 4.0
Adobe Color - Photoshop Specific
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Default Language CS3
Adobe Device Central CS3
Adobe Download Manager
Adobe ExtendScript Toolkit 2
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Fonts All
Adobe Help Viewer CS3
Adobe Illustrator CS3
Adobe Linguistics CS3
Adobe PDF Library Files
Adobe Photoshop CS3
Adobe Setup
Adobe Stock Photos CS3
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe WinSoft Linguistics Plugin
Adobe XMP Panels CS3
Apple Application Support
Apple Software Update
Ask Toolbar
Avira AntiVir Personal - Free Antivirus
Bit Che
Combined Community Codec Pack 2009-09-09
Creative Audio Control Panel
Creative MediaSource
Creative MediaSource 5
Creative Software AutoUpdate
Creative Sound Blaster Properties x64 Edition
Creative WaveStudio 7
FINAL FANTASY XI
FINAL FANTASY XI: Chains of Promathia
FINAL FANTASY XI: Rise of the Zilart
FINAL FANTASY XI: Treasures of Aht Urhgan
FINAL FANTASY XI: Wings of the Goddess
FINAL FANTASY XIV
FL Studio 9
Hardcore
IL Download Manager
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
ManyCam 2.6.1 (remove only)
McAfee Security Scan Plus
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft XML Parser
Mozilla Firefox (3.0.19)
NETGEAR WG111v2 wireless USB 2.0 adapter
Nero 8
Norton Security Scan
PDF Settings
PlayOnline Viewer & Tetra Master
PoiZone
QuickTime
Sawer
Toxic Biohazard
VCRedistSetup
Ventrilo Client
Verizon Download Manager
Verizon FiOS Activation
Vz In Home Agent
Winamp
neroxml
µTorrent


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe 00000438
C:\Program Files (x86)\Common Files\Nero\Lib\NMBgMonitor.exe 00000A40
C:\Program Files (x86)\Common Files\Nero\Lib\NMIndexStoreSvr.exe 00000B60
C:\Program Files (x86)\Creative\MediaSource\Detector\CTDetect.exe 00000A14
C:\Program Files (x86)\ManyCam\Bin\ManyCam.exe 00000A48
C:\Program Files (x86)\McAfee Security Scan\2.0.181\SSScheduler.exe 00000AEC
C:\Program Files (x86)\Mozilla Firefox\firefox.exe 00000EBC
C:\Program Files (x86)\NETGEAR\WG111v2\WG111v2.exe 00000AFC
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV\ffxivconfig.exe 00000F30
C:\Program Files (x86)\VERIZONDM\bin\sprtcmd.exe 0000013C
C:\Program Files (x86)\Winamp\winampa.exe 00000BC0
C:\Windows\SysWOW64\rundll32.exe 00000B90

[Grit]

Is your internet connection wireless, or hard-wired?

If you're using a wireless router, try connecting directly to your modem.

[Swev]

try connecting directly to your modem.

first thing phone support says with wireless, lol. i had wireless for 7 years now and sometimes its my problem for what ever reason that makes us dissconnect but that normally means we dont get a connection for awhile and i know when that happens easy enough. I got 2MB Sat internet and sometimes its the wireless USB connection or network card causing issues aswell. If the game is over taxing your resources.. im not sure if this is an issue or not but i even had problems where my USB would stop working. ANyway i noticed you had a NETGEAR WG111v2 wireless USB 2.0 adapter. I think they overheat or sometimes cunk out the connection at times.

[Jinrya-Geki]

Seemed to have fixed it. My modem is downstairs in the house I am in. :/ But my connection seems fine now. Thanks for the suggestions.