Cant add more subscription time?

[Beacham]

I have 180 days currently....I purchased that option immediately...

Will I have the option to get more time for the 270 day rewards? I'm in NA and we cant use time cards (from what I've heard) and I cant add more time until my time is up.

Seems dumb that you wouldn't take more of my money if I tried to give it to you.

[Mihael_Longclaw]

I heard they did this to avoid any fraudulent charges, such as a child stealing parents credit card or someone illegally obtaining game time.

[Beacham]

Thats the dumbest thing ive ever heard, and I don't doubt thats their excuse.

They need to fix that.

[SirCampsalot]

I have 180 days currently....I purchased that option immediately...

Will I have the option to get more time for the 270 day rewards? I'm in NA and we cant use time cards (from what I've heard) and I cant add more time until my time is up.

Seems dumb that you wouldn't take more of my money if I tried to give it to you.

180 days is the limit, can't subscribe for time beyond that and that's not going to change according to the support center rep I spoke with. He also said that game cards are coming in a couple of weeks.

[Hylphetien]

Greetings,

We appreciate you taking the time to report this trouble you are having to us. However, since this sounds like something requiring a Support Center agent rather than a Tech Support, I will be closing this particular thread. For assistance, please contact our Support Center by visiting http://support.na.square-enix.com, and choose FINAL FANTASY XIV. You can search for possible resolutions in the Knowledge Base, or click on Contact to begin a help request. Representatives are available Monday through Friday, 9AM to 6PM Pacific Time, and will work to provide you with the best possible resolution.

Regards,
Hylphetien