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  1. #1
    Player
    Donatas's Avatar
    Join Date
    Dec 2013
    Location
    New Jersey
    Posts
    5
    Character
    Don Corneo
    World
    Brynhildr
    Main Class
    Conjurer Lv 16

    Suspicious Activity: Logging in from laptop while traveling

    A number of times now when I go to log in on my laptop, I get the account locked because of suspicious activity warning.
    I use my one home PC and the same laptop, so why does this happen? Does the server only look at IP and not the system?
    I just added a token to my phone, so will see if it still happens. If it does, then S-E needs to figure out a better way to detect suspicious activity.
    (0)

  2. #2
    Player
    GinTama's Avatar
    Join Date
    Mar 2011
    Posts
    722
    Character
    Strawberry Dragon
    World
    Phoenix
    Main Class
    Arcanist Lv 61
    THe token should help.
    (0)

  3. #3
    Moderator Furlamseere's Avatar
    Join Date
    Oct 2013
    Posts
    2,195
    It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.

    - Furlamseere
    (0)