Game Crashing Frequently

[Sanare_Anahita]

Crashes 2-6 times a day depending on how long it takes me to get infuriated with the issue.


Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x529464f3
Faulting module name: nvd3dum.dll, version: 9.18.13.3193, time stamp: 0x5290d6fa
Exception code: 0xc0000005
Fault offset: 0x004d5727
Faulting process id: 0x11dc
Faulting application start time: 0x01cef09cb6fb29ec
Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Faulting module path: C:\Windows\system32\nvd3dum.dll
Report Id: d67f7fd3-5c93-11e3-b3db-d43d7ebf76d0

I've clean installed my drivers, tried different versions, clean installed my whole system, ran memtest, kept track of my temps (nothing even close to a whisper of critical), program has full control, didn't install 3d, replaced RAM.

System Specs :
Operating System
Windows 7 Professional 64-bit SP1
CPU
AMD FX-8120 28 °C
Zambezi 32nm Technology
RAM
16.0GB Dual-Channel DDR3 @ 799MHz (10-10-10-27)
Motherboard
MSI 970A-G43 (MS-7693) (CPU 1) 47 °C
Graphics
BenQ XL2420TE
‹sæüþ (1920x1080@144Hz)
2047MB NVIDIA GeForce GTX 660 Ti (NVIDIA) 43 °C
Hard Drives
932GB Seagate ST1000DM003-9YN162 ATA Device (SATA) 29 °C
Optical Drives
HL-DT-ST DVDRAM GH15F ATA Device
Audio
Realtek High Definition Audio

Graphics
Monitor
Name BenQ XL2420TE
‹sæüþ on NVIDIA GeForce GTX 660 Ti
Current Resolution 1920x1080 pixels
Work Resolution 1920x1080 pixels
State Enabled, Primary, Output devices support
Monitor Width 1920
Monitor Height 1080
Monitor BPP 32 bits per pixel
Monitor Frequency 144 Hz
Device \\.\DISPLAY1\Monitor0
NVIDIA GeForce GTX 660 Ti
Manufacturer NVIDIA
Model GeForce GTX 660 Ti
Device ID 10DE-1183
Revision A2
Subvendor NVIDIA (10DE)
Current Performance Level Level 0
Voltage 0.987 V
Technology 28 nm
Bus Interface PCI Express x16
Temperature 43 °C
Driver version 9.18.13.3193
BIOS Version 80.04.4b.00.07
Physical Memory 2047 MB
Virtual Memory 2048 MB
Count of performance levels : 1
Level 1
GPU Clock 324 MHz
Memory Clock 324 MHz

CPU
AMD FX-8120
Cores 8
Threads 8
Name AMD FX-8120
Code Name Zambezi
Package Socket AM3+ (942)
Technology 32nm
Specification AMD FX-8120 Eight-Core Processor
Family F
Extended Family 15
Model 1
Extended Model 1
Stepping 2
Revision OR-B2
Instructions MMX (+), SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, SSE4A, AMD 64, NX, VMX, AES, AVX, FMA4
Virtualization Supported, Enabled
Hyperthreading Not supported
Fan Speed 3896 RPM
Bus Speed 200.0 MHz
Rated Bus Speed 2399.9 MHz
Stock Core Speed 3300 MHz
Stock Bus Speed 200 MHz
Average Temperature 28 °C
Caches
L1 Data Cache Size 8 x 16 KBytes
L1 Instructions Cache Size 4 x 64 KBytes
L2 Unified Cache Size 4 x 2048 KBytes
L3 Unified Cache Size 8192 KBytes
Core 0
Core Speed 3299.8 MHz
Multiplier x 16.5
Bus Speed 200.0 MHz
Rated Bus Speed 2399.9 MHz
Temperature 28 °C
Thread 1
APIC ID 0
Core 1
Core Speed 3299.8 MHz
Multiplier x 16.5
Bus Speed 200.0 MHz
Rated Bus Speed 2399.9 MHz
Temperature 28 °C
Thread 1
APIC ID 1
Core 2
Core Speed 3299.8 MHz
Multiplier x 16.5
Bus Speed 200.0 MHz
Rated Bus Speed 2399.9 MHz
Temperature 28 °C
Thread 1
APIC ID 2
Core 3
Core Speed 3299.8 MHz
Multiplier x 16.5
Bus Speed 200.0 MHz
Rated Bus Speed 2399.9 MHz
Temperature 28 °C
Thread 1
APIC ID 3
Core 4
Core Speed 3299.8 MHz
Multiplier x 16.5
Bus Speed 200.0 MHz
Rated Bus Speed 2399.9 MHz
Temperature 28 °C
Thread 1
APIC ID 4
Core 5
Core Speed 3299.8 MHz
Multiplier x 16.5
Bus Speed 200.0 MHz
Rated Bus Speed 2399.9 MHz
Temperature 28 °C
Thread 1
APIC ID 5
Core 6
Core Speed 3299.8 MHz
Multiplier x 16.5
Bus Speed 200.0 MHz
Rated Bus Speed 2399.9 MHz
Temperature 28 °C
Thread 1
APIC ID 6
Core 7
Core Speed 3299.8 MHz
Multiplier x 16.5
Bus Speed 200.0 MHz
Rated Bus Speed 2399.9 MHz
Temperature 28 °C

[Raist]

Just to rule it out, do you have a strong power supply? Preferably one that is certified (should have certification logos for something like SLI or 80+)? Think that thing recommends a minimum of 500W, but mileage can vary depending on overall system config and load levels. If you are running a UPS, the monitoring software might have a way to get some idea of how many watts you are drawing off it when under heavy load, just so you have a frame of reference for what you actually use if you think you may be close to the limit.

It probably isn't an issue, but can you or have you tried lowering the refresh rate? Just wondering if you've tried it... seems like 144 may be overkill for this application.

[Sanare_Anahita]

I'm running a 100w modular, and it's overkill, but I also use the monitor for painting. It's limited in the game to 60, also.

[Raist]

tricky one... on paper you should be good, nothing really looking like it would be marginal like you usually see with crazy overclocking--unless that CPU was binned out too high and should be at 3.2 or 3.1 instead of 3.3. But then again, 3.3 should be doable on a 3.1 anyway.. so that's probly not worth looking into either.

Not sure what brand of RAM you're using, but I once had a weird pair that got flaky when the system was hammered--but it passed memtest86 with flying colors. Only way I found to make it crash on demand was with Prime95 on an overnight burn. Had to loosen up the timings to make it stable--which defeated the purpose of buying the higher end Corsairs. Fortunately, they have a nice warranty program and they quickly replaced them as a matched pair for free.

IDK.. might be something else to try I guess just to rule it out. If you aren't familiar with Prime95's Torture Test, here's a short howto with download links from sevenforums:
http://www.sevenforums.com/tutorials...t-prime95.html

I usually run a test overnight at least, just to be on the safe side. If I'm really pushing tight timings, I'll run it a full 24 hours though.

FurMark can be handy for trying to melt your GPU too, if you haven't tried that angle:
http://www.ozone3d.net/benchmarks/fur/

[Sanare_Anahita]

I've run prime95 before 16 hours, no issue. I run more graphically-intense games very often, with no issues. I've also run FurMark, however, 600+ series shut down when they hit a certain temperature. I honestly think it's something to do with software, not hardware, but I've tried the latest beta drivers, the latest signed, and a variable roulette of past drivers at people's recommendations. Was hoping someone would have an answer.

[Ubermann]

Was hoping someone would have an answer.

Its not you, its SE. And they don't give a damn.

http://forum.square-enix.com/ffxiv/t...-C-R6025-error

http://forum.square-enix.com/ffxiv/t...antly-crashing

http://forum.square-enix.com/ffxiv/t...-Runtime-Error

[Sanare_Anahita]

Well, gratzie for the heads up, Uber

[ZohnoReecho]

nvd3dum is from nvidia drivers. did you try different versions with a clean install?

[Furlamseere]

It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.

- Furlamseere