Anyone know how to submit a ticket ?

[Ceelo_Mage]

I found this




but i cant find the submit a ticket option anywhere, is there even one in game or do i have to use the mogstation ? ( cant find it there either lol

cheers mates and thx in advance !

[ZohnoReecho]

if none of those is useful to you then go under information and search database > support team > question 1 > question 2 > write and send

[Raist]

Guess that can depend on just what you want to report. Here are links to the main SE support portal. Along with the normal cookie cutter reporting options, this can lead to a more direct way of contacting them via email/chat/phone. Scroll all the way down to the bottom and you can hit the Contact Us button, then Get Support button. Will have to go through some form menus with drop boxes. The search boxes are there to hopefully point you towards a FAQ addressing your problem. Just move through the searches (Next button to advance, don't have to open any of the articles they display) to get to the actual contact page where you get the options for chat, email, or a phone number to call them.

http://support.na.square-enix.com/ (NA site)
http://support.eu.square-enix.com/ (EU site)

Oh.. somewhere along the line it will probably want you to log into SE AM to generate your ticket, so you may need your token if you use one.