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  1. #1
    Player
    Jiubei's Avatar
    Join Date
    Oct 2013
    Posts
    8
    Character
    Z'attano Rahz
    World
    Tonberry
    Main Class
    Pugilist Lv 50

    Moved to another coountry

    So I had to move to Shanghai for work and it does not look like I will be returning to the USA anytime soon. And I think this is causing me some problems with my subscription where I keep getting an Error 401.

    For a few months I had been getting Error 601 but until recently it has been 'improved' to a Error 401 which means something about region difference. On a side not, I asked my friend back in New York to help me to subscribe but he could not do it either.

    So yeah... was wondering if there is a way to change my region after moving to another continent?
    (0)

  2. #2
    Moderator Hylphetien's Avatar
    Join Date
    Sep 2013
    Posts
    51
    Greetings Jiubei,

    We appreciate you taking the time to report this trouble you are having to us. However, since this sounds like something requiring a Support Center question rather than a Tech Support, I will be closing this particular thread. For assistance, please contact our Support Center by visiting http://support.na.square-enix.com, and choose FINAL FANTASY XIV. You can search for possible resolutions in the Knowledge Base, or click on Contact to begin a help request. Representatives are available Monday through Friday, 9AM to 6PM Pacific Time, and will work to provide you with the best possible resolution.

    Regards,
    Hylphetien
    (0)