Unable to Log In

[Luphey]

As you can see I can log into the forums, but when I attempt to log in to the launcher I get incorrect password/id error. I know I'm entering the correct information, any one have any idea why It may not be working?

[Seezur_Undies]

I dunno. A friend had that happen to him once. turns out he switched his router and it made him change his PW. I assume you can log into the mog station seeing you are here... Try changing your PW and logging in again

[Luphey]

I dunno. A friend had that happen to him once. turns out he switched his router and it made him change his PW. I assume you can log into the mog station seeing you are here... Try changing your PW and logging in again

Bwa, tried changing my password already, guess ill try again.

Edit: Didnt work.

[Hitome]

Same issue, actually. My one time password on my Android application doesn't seem to be accepted. This is a little screwed up. :X

The only reason I'm able to post is that I was already logged in prior to that. I can't access my account management page to unlink my token because it requires a one time password. The unlinking process requires an emergency reset password.

I tried logging into Lodestone on another computer. My original password is accepted but my one time password is not.

Neither router or modem were changed/reset.

[Luphey]

Mine started working today. It may have had something to do with my recent payment, so if you had a previously inactive account and recently resubscribed, give it a day and see if it works.

[Hitome]

Lucky you. :P I tried to uninstall the app and reinstall it to see if it would work..only to realize you need to be able to access your account to view the verification code.

Which requires the one time password.

Looks like I'll be having a chat with SE tomorrow.

[Furlamseere]

It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.

- Furlamseere