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  1. 11-30-2013 04:18 PM #1
    Nialle
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    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    334
    Character
    Nialle Velandieux
    World
    Leviathan
    Main Class
    Arcanist Lv 70

    Does the Authenticator App Still Randomly Reset?

    I heard this was a problem with this app a while back -- was it a bug that got fixed, or is it still unreliable?
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  2. 11-30-2013 04:55 PM #2
    Airikay
    Player
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    Join Date
    Oct 2013
    Location
    Gridania
    Posts
    364
    Character
    Ineb Yakiria
    World
    Diabolos
    Main Class
    White Mage Lv 60
    Never had an issue, but if there is that's what the reset code is for.
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  3. 11-30-2013 06:46 PM #3
    Nikita
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    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    1,098
    Character
    Her Majesty
    World
    Excalibur
    Main Class
    Summoner Lv 60
    I've also been using my mobile authenticator since it was released and I have had no issues thus far.
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  4. 11-30-2013 07:08 PM #4
    Fusionx
    Player
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    Join Date
    Mar 2011
    Posts
    261
    Character
    Fusionx Griever
    World
    Gilgamesh
    Main Class
    Lancer Lv 100
    I had this issue once- and of course it happened early Saturday which meant I couldn't play for the weekend because there's no support Sat/Sun.
    Everyone that uses a token should go in and write down their emergency removal password in case something like this does happen.. and then hope you're not one of the few I've heard about where the emergency removal code doesn't work XD
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