[Petition (yes another)] SE-VPN service for EU players or lowered month cost to play

[Craiger]

I fear for us EU players as the progression goes on.... Titan extreme mode... ouch.. -_-

I can dodge Titans attacks without too much problem, but for my first runs I had to have his rotation on a paper in front of me, 'cause I have to start running before I can see the the plumes. I have no idea if I will be able to do very great on Titan extreme mode

VPN service for Europeans would be fair IMO.

To the one talking about having high ping in US... SE can't be held responsible for people having higher than usual ping for their region. If you live in US and have problems with ping in FFXIV, then you have some real problems with your ISP. The OP seems to have some problems with his ISP too, but the majority of people from EU who is complaining about lag, wouldn't have that lag, if there where EU servers. That's why we should get something in return

[Miniberg]

I don't know what problem you guys are having I am from UK and don't use a VPN and have none of this lag/latency you speak of. I clear Titan HM daily and never get hit by anything. Before you cry to SE I think you need to look closer to home, I am getting tired of reading all these posts about a problem that has nothing to do with SE.

[Shaone]

I don't know what problem you guys are having I am from UK and don't use a VPN and have none of this lag/latency you speak of. I clear Titan HM daily and never get hit by anything. Before you cry to SE I think you need to look closer to home, I am getting tired of reading all these posts about a problem that has nothing to do with SE.

Yay for you, well done, have a cookie. What a lovely first post.

[Craiger]

I don't know what problem you guys are having I am from UK and don't use a VPN and have none of this lag/latency you speak of. I clear Titan HM daily and never get hit by anything. Before you cry to SE I think you need to look closer to home, I am getting tired of reading all these posts about a problem that has nothing to do with SE.

I can dodge all Titans attacks too, but I have to start moving before I see the plumes to dodge them, well at least to be sure of it. I live in Sweden, and I have very low ping on other games with EU servers. Not everyone has perfect connection, but if there is a EU server, that doesn't matter. You would still get low enough ping to dodge everything, but it's not uncommon for people to get much much higher when having to connect to US. Just because it's good for you, doesn't mean it's good for others. There is nothing they can do about it either.

[NightWrath]

1. SE make their own VPN (Battleping) service for EU players so they get the fastes way to the server.
or
2. Reduce EU players monthly cost subscription with a few bucks. So we can use the saved money on subscribing services like Battleping. (yes they cost everything from 2 dollar to 8 dollar a month)

So a EU player subscribing to VPN service and FFXIV, is actually paying TOO MUCH to play a game where EU players where denied an European server(s).....

Sincerly a irritated EU player from Norway. Getting HUGE lag spikes every night..
P.S EU players already pay more then other countries due to EURO value vs dollar value.

We Brazilians play with a ping around 180~300, to us us dollar is double or currency so its like 30/month +around 15 more for the one who use battle ping, so u guys are not alone, just ffxiv subscription makes ff the most expensive game i've seen for us.

[Sylve]

I fear for us EU players as the progression goes on.... Titan extreme mode... ouch.. -_-

Meh, no worse than what I (Australian) have put up with in every MMO ever. I got over it, and then i got better.

I can dodge Titans attacks without too much problem, but for my first runs I had to have his rotation on a paper in front of me, 'cause I have to start running before I can see the the plumes. I have no idea if I will be able to do very great on Titan extreme mode

Generally, i dodge 95% of Markers thrown in my direction. Years of playing on laggy servers has given me a reasonable reaction time. Latency is not what gets most people hit, its the 0.3 second position check delay.
And thats being fixed in 2.1 in Instanced environments. Yoshi-P stamp of confirmation there.

To the one talking about having high ping in US... SE can't be held responsible for people having higher than usual ping for their region. If you live in US and have problems with ping in FFXIV, then you have some real problems with your ISP. The OP seems to have some problems with his ISP too, but the majority of people from EU who is complaining about lag, wouldn't have that lag, if there where EU servers. That's why we should get something in return

Right, no MMO company can be held responsible for the pings of players in different countries to the Server. It's unreasonable to expect them to fork out millions to have another Data Center built/Rented just for the EU players. If they did that for the EU, I'd be expecting some servers down here in Australia.

VPN service for Europeans would be fair IMO.

Re-arranged this so i could /wtf you. Like, seriously /wtf.
You just said that SE can't be held responsible for player pings. You said that. I wont quote that a second time, but you said that.
And then you turn about and say SE should provide a VPN service just for the EU? What about Australia? or Brazil or any other country with triple digit pings? SE would lose a ton of money maintaining those VPNs, theres a freaking reason services like WTFast and BattlePing have fees on them.

[Keoeson]

Tried 2 different ISP's Yes I have 2 connections in my house. One VDSL with 45Mbit down 10Mbit out

What you can do is run traceroute to check the path the packets are taking, e.g.
> tracert 199.91.189.21
[...]
4 0.so-0-2-0.xr1.tc2.xs4all.net (194.109.5.10) 25.836 ms 25.995 ms 31.221 ms
5 xe-1-3-0.ams12.ip4.tinet.net (77.67.74.209) 28.779 ms 28.777 ms 29.145 ms
6 xe-4-2-0.mtl10.ip4.tinet.net (141.136.107.125) 114.464 ms 112.857 ms 113.693 ms
[...]

xs4all is my provider and tinet seems to provide the service to SE. xs4all delivers the packets to tinet directly here in the EU, where it travels directly to the US and to the SE data center (you see the ~80ms jump where it travels overseas).
This is how it should look like and I can't complain about any network problems.

If you have two providers, you have to look at where the packets travel before they reach SE (or tinet), it's more likely one of these is the culprit. If they share some backbone infrastructure, it might be one and the same.

It's easy to blame SE, but they have no control over how ISP organize their network infrastructure.

[Shioban]

snip

WTFast and other VPN services cannot change the physical distance that data has to travel between Server>You>Server.

I can understand that these services claim to re-route data through the "fastest" route possible, however it STILL has to travel the physical distance through set exchanges for example "Canada>N.Ireland" would go;
Montreal > (Whatever hops to the coast) > Cornwall > Manchester/Edinburugh > Belfast > Local Exchange > You.

It CANNOT bypass these physical exchanges, it would seem at most it can bypass the usual flow of web-based traffic (however it claims to do this) meaning it would reduce your ping only by a small fraction.

On top of this if your connection does simply suffer from high-traffic and instability there is no way that Square Enix can account for this, if you can't access the game correctly it is NOT their responsibility to fix it.

It's your connection and essentially between yourself and your ISP to solve the issue, your subscription to this game is a luxury not a necessity.

Heh, well look. I am only 200 Kilometers from the Server's studios in Canada. And I still suffer lag or heavy spikes.

However could you elaborate more what is the VPN ? Or Battleping as it was mentionned.

Essentially it attempts to re-route the data pass the usual flow of 'traffic' attempting to reduce pings, it's not guranteed.
If you have a low-quality lines(Such as Copper Wire Broadband), a high-traffic area/exchange or some other form of connection issue these programmes WILL NOT fix it.
However it's worth a try to see if the data re-route actually does fix it.

But bear in mind that during 'peak times', for example 6PM-12PM when everyone is online doing w/e the amount of traffic increases, of course forcing your local exchange to deal with more data increasing your overall ping.
There are many other factors that could affect it, but sadly for the most part people think "It's not my connection it's Square Enix!!!"

[Sfarzoso]

I live in Italy and 90% of our endgame community has to use VPN services (battleping, pingzapper and such) to avoid lag peaks and package data loss (so to be able to avoid voids 100% of the time when the character is out of them).
In a game where endgame fights only revolve around voids we can't afford to have latency problems.

This has been addressed a lot of times, even in 1.0, and it resulted in having half of the servers moved to Canada. This only solved the problem for NA players, while EU players still have latency issues and lag peaks (even 1-2 seconds).

Battleping is 3.99$ monthly.

An included VPN service from SE or a EU datacenter or a price cut for EU players. 3 reasonable options.

Heh, well look. I am only 200 Kilometers from the Server's studios in Canada. And I still suffer lag or heavy spikes.

However could you elaborate more what is the VPN ? Or Battleping as it was mentionned.

[Nura]

Why reduce Monthly Cost it is already at 8.50 for non Legacy Player. If you buy the 60 Day TimeCard for 19$ at g2play lol