Unable to obtain item for "Wonder and Lightning" Fate

[LordAzalin]

Time: For the past several days, various times PST
Frequency: Always
World name: Excalibur
Character name: Azalin D'nari
NPC name: Lightning
Monster name: Clockwork Dreadnought
Class/Level: Paladin/45, SMN/50
Party or solo: solo/party/solo with chocobo
In-game time: 7:44pm
Area and coordinates: Coerthas 30X 8Y
Steps:
1. Accidentally deleted the original item
2. Attempted to redo the Lightning Fates multiple times
3. Get the unable to receive item notification
4. Abandoning and restarting the quest did not resolve the issue.

Connection Specs
- Type of internet connection/provider: Comcast Cable
- Modem maker/model number:

PC Specs
-=-=-=-=- System Information -=-=-=-=-
OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Type x64-based PC
Processor Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz, 3601 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 4005, 4/18/2013
SMBIOS Version 2.7
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
Time Zone Pacific Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 10.5 GB
Total Virtual Memory 31.9 GB
Available Virtual Memory 24.5 GB
Page File Space 15.9 GB
Page File C:\pagefile.sys
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Browser Information
- Name and version of the browser currently in-use: Firefox 25.0.1
- Internet Explorer Version: 11.0.9600.16428

[YarozeX]

You can have only 1 of that item fyi, but multi of the first weeks event.

[Demeos]

I'd suggest if possible, drop the quest and pick the quest up again. Btw, you can get that item from a successful fate completion even if you're not on the quest. Only other thing I can think of is you might have one on a retainer.

[Furlamseere]

Greetings LordAzalin,

We encourage you to attempt the suggestion offered by YarozeX. As you have not responded, we are going to go ahead and assume this has resolved. If this does not resolve the issue, please create another bug report thread and use the bug reporting template found Here. Also, please state the steps you have attempted to resolve this issue.