How do I cancel my subscription?

[Serakano]

Been busy with school and stuff so haven't had time to play lately, I was wondering how I cancel my subscription so I'm not paying for something I'm not using?

I found this article in the support center
http://support.na.square-enix.com/fa...la=1&kid=68504

Except there doesn't seem to be a button to cancel like it indicates.

I found how to unregister my credit card, but I'm still getting emails saying I'm going to be billed.

Thank you.

[Orophin]

I'm not at home so don't have my authenticator to log in, but somewhere in the Mog Station there should be an option to cancel a service account. That should do the trick. You don't want to cancel your SE account, just the active service account associated with it.

Sorry I can't help more.

[Serakano]

Oh there it is, I found it now. Thanks!

They should really make the payment information page a little bit simpler. x.x

[gintoki88]

https://secure.square-enix.com/accou...est=mogstation

i don't know how much more simpler it can get though. You set up the subscription via mogstation so its only natural that you can cancel it there too

[Furlamseere]

It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.