Quote Originally Posted by Raist View Post
Just out of curiosity, how have you been communicating with them? Strictly via email, or have you used chat? If it's just been email, you may be running up against delays between the EN/JP teams or something.

When you say the key keeps resetting, which key are you using? The phone app, or a physical key? What browser are you using when setting it up, and what type of security is at play (no script in firefox, third party security, etc.).

Perhaps another user here has been successful with a similar environment and can lend some advice on how they got theirs to work?

I have been communicating via email, chat, ingame chat, phone, email again... back and forth... and all i get is copy/paste crap.