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  1. 11-27-2013 06:40 AM #11
    Lurkios
    Player
    Lurkios's Avatar
    Join Date
    Aug 2013
    Posts
    422
    Character
    Lyli Hanabira
    World
    Sargatanas
    Main Class
    Arcanist Lv 70
    SE has notoriously bad customer service. As in, godawful. It's really bad.

    And I do mean /really/ bad.

    It never has, and I fear isn't likely to ever be one of their strong points. If something goes wrong for you in-game, you're better off just taking the hit and moving on. Speaking from my own experiences, any contact with SE support will only result in you ending up worse off then you were.

    A guess, but it seems the problem is in the policy. The GMs I spoke to wanted to be helpful, but it seemed as if they weren't allowed to be.
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    Last edited by Lurkios; 11-27-2013 at 06:44 AM.
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