Chat support / Account issue.

[Eronos]

Hey everyone!
I've been having problems with my account switching to a new PS3 saying I no longer have a valid service account though I own a copy for the PS3 and it's been registred to my Square Enix Account. I had a 1.0 account for my computer which I still have access to and can still play on however for some reason my PS3 is now spitting out "No valid Service account". I contacted Square Enix Email support and got an answer. That answer however made it clear to me that I either poorly explained myself or they miss understood my issue.
I then decided, well I better use chat support and here comes my second issue. Whenever I try to contact their live chat support during buisness hours and as far as I know not a holiday day I just get another ticket number spat at me instead of quieing me up for live chat support.
I'm at a bit of a loss on what to do here now since I don't seem to be able to connect to their support and they appearently did not understand my issue.

So my problem is... I have a 1.0 PC CE, Works fine. I have a 2.0 PS3 CE, worked fine until I swapped to a new PS3, now returns error: "No valid service account". Same PSN ID, Same SE Account. If I try use my registration code again it returns the obvious error that the code has already been used.
Not sure how I can resolve this issue so any suggestions is appreciated. I would be a very sad panda if I can't play FFXIV on my PS3 anymore since I like being able to play both the computer version and console version

[Oxhine]

You will try to deactivate all PS3 system from https://account.sonyentertainmentnetwork.com and then reactivate from your PS3. Tell me if work ;-)

[Eronos]

It did not help sadly.

[Oxhine]

FFXIV ARR digital version or BD disk?
On Mog Station the account status is ok?

[ZohnoReecho]

Are you sure you applied the code to the same service account? If you created a new one for PS3, you wasted it :/

[Eronos]

Physical Copy, and yes it was used on the same ID.

[Oxhine]

ok, are you install from Physical? I ask because I have too but I use the installation from PSN. I don't know if can change something. After that I don't have more idea to try.

[Furlamseere]

It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.